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Call Center Representative
DISYS West Des Moines, IA
$34k-44k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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DISYS is Hiring a Call Center Representative Near West Des Moines, IA

Job Description:

Job Title: Call Centre Representative

Location : West Des Moines, IA

Duration: 6 Months contract with potential to go perm

Start Date: 10/31

Pay Rate: $19 -$20.69

Responsibilities:

  • Managing inbound and outbound calls (approx. 25 calls per day)
  • Works in a professional, customer-centric, and high volume environment
  • Provide customer service to customers on calls.

Requirements:

  • 6 months call center experience
  • Strong Communication skills
  • Reliable work history
  • Auto Dialer experience is plus

Job Type: Full-time

Pay: $19.00 - $20.69 per hour

Benefits:

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Call center: 2 years (Required)
  • Customer service: 2 years (Preferred)

Work Location: One location

Speak with the employer
91 1-248-686-0921

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$34k-44k (estimate)

POST DATE

02/03/2023

EXPIRATION DATE

03/15/2023

WEBSITE

disys.net

HEADQUARTERS

LIBERTYVILLE, IL

SIZE

200 - 500

FOUNDED

1985

TYPE

Private

CEO

CHANNING L KEARNEY

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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