SUMMARY

Direct Line ("DL") is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific and Europe.

The Project Manager (PM) will be a lead member in our operations team and will drive the delivery of all the various network infrastructure and cabling projects within a particular site. This position will require the individual to have development, management, customer engagement, operational and overall leadership skills.

Key responsibilities will include establishing the program schedule and ensuring the established targets are met regarding schedule, cost, functionality, quality, safety, and customer satisfaction.

The role will also include consulting with clients, delivering presentations, resolving project issues, recommendations for new services or enhancements, estimating, proposal writing, project costs management, directing operations on labor requirements, directing/assisting purchasing with bill of materials.

The Project Manager is responsible for the entire successful execution of a project. Their primary responsibilities are to plan, direct, coordinate, and budget activities concerned with the construction of their project. The Project Manager shall also participate and at times lead the conceptual development of a construction project and oversee its organization, estimating, scheduling, and implementation.

ESSENTIAL DUTIES AND RESPONSIBILITES

• The project manager is accountable for effective project management and delivery of their projects. The PM will work with the extended site team to develop the program schedule and establish key milestones for delivery of the program ensuring all financial targets, schedule targets are met in alignment to the customers goals. The PM will identify and acquire all resources required revising as appropriate to meet changing needs and requirements.
• During the pre-construction phase, continuously evaluate the materials and products being proposed for constructability and feasibility. Oversee and at times prepare the cost estimate at multiple stages. Initiate and coordinate the design efforts and the value engineering processes.
• Schedule the project in logical steps and budget time required to meet deadlines.
• Determine labor requirements and dispatch workers to construction sites.
• Facilitate travel for technicians traveling to the project site.
• Coordinates with the superintendent.
• Inspect and review projects to monitor compliance with codes and other regulations.
• Interpret and explain plans and contract terms to staff, workers, and clients, representing the owner.
• Prepare contracts and negotiate revisions, changes and additions to contractual agreements with designers, consultants, clients, suppliers and subcontractors.
• Obtain all necessary permits and licenses.
• Direct and supervise team members in the office and on site.
• Study job specifications to determine appropriate construction means and methods.
• Solicit, negotiate, select, contract, and oversee material suppliers, subcontractors who complete specific pieces of the project.
• Requisition supplies and materials to complete construction projects.
• Prepare and submit budget estimates and progress and cost tracking reports.
• Develop and implement quality control programs
• Take action to deal with the results of delays, bad weather, or emergencies at the construction site.
• Confer with supervisory personnel, owners, contractors, and designers to discuss and resolve matters such as work procedures, complaints, and construction problems.
• Plan, organize, and direct activities concerned with the construction and maintenance of structures, facilities, and systems.
• Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
• Evaluate construction means and methods to determine cost-effectiveness of plans.
• Manage, cost/budget, and communicate the contract changes process.
• Developing and maintaining the project schedule
• Develop and maintain the project financial plan
• Prepare, maintain, and complete all aspects of the DL Way (project management playbook).
• Completes all weekly and monthly reporting and projections.
• Train and develop project team
• Invoicing client
• Equipment and material purchasing
• The Project Manager reviews all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
• The PM will additionally mange all associated aspects of the program including the Safety & Environment program, the quality assurance program and material logistics.
• The Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff.
• The Project Manager will manage all human resource issues (and escalate as needed) per Company policies and procedures.
• Coordinate and partner effectively with internal and external design, construction, network, and facility partners.
• Proactively communicate program status and risks to all stakeholders
• Prepare and take corrective action to address concerns and challenges.
• The Project Manager acts as the Company liaison to the client for the program maintaining a high level of client satisfaction, ensuring a collaborative environment across all parties.
• The project manager is expected to be on the jobsite and be present for active on-site project management responsibilities.

QUALIFICATIONS

• Bachelor's degree in computer science, business management, electrical engineering, construction management or similar experience.
• 10 years of direct work experience in any of these areas: construction management, data centers, or structured cabling environment.
• Track record of delivering mission critical programs on time, within budget, and to applicable build, quality, and safety standards.
• Proficient with Microsoft Office
• Contract negotiation and administration experience
• Experience building and leading teams.
• Experience in assessing, coaching, and mentoring direct reports and vendor teams.
• Organizational, time management and coordination skills across multiple disciplines preferred.
• Client Engagement experience in similar programs
• Understanding of program management fundamentals such as earned value management, SPI, CPI and other project tracking metrics.
• Project Management Professional (PMP) or equivalent certification preferred
• BICSI RCDD or similar Telecommunications certifications preferred