Registrar

Student Affairs

Tsaile Campus

CLOSING DATE: Open Until Filled

Duty Schedule:

8:00 AM to 5:00 PM. Monday through Friday; May require evening and/or weekend work.

Summary/Objective of Position:

The Registrar is responsible for all College academic records, systems, and processes. This director-level position is responsible for the development, maintenance, and integrity of those records, ensuring compliance with all laws, College policies, and guidelines. Responsibilities of the position involve collection of grades, maintenance of academic records, transfer evaluations, review and certification of degree requirements and graduation, and assistance with the registration process. Other responsibilities include supervision of personnel, monitoring of FERPA compliance with student records, information system management, reporting, catalog oversight, Curriculum Committee, Syllabi Repository, and preparation of course scheduling.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the hob. While this list is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned, Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISE, DIRECT, AND MANAGE THE REGISTRAR AND ADMISSIONS OFFICE AT TSAILE AND SHIPROCK CAMPUSES:

- Provides Leadership, direction, and professional guidance to all Registrar and Admission staff to build efficiencies and scalability for services.- Develop and executes a cohesive admissions and enrollment communication strategy for the Admissions Team including assigning responsibilities to team members, setting project deadlines, tracking progress, evaluating results, and recommending improvements as needed- Contributes to Innovative strategic assessment, program planning, and operation of the Institution - Provides department leadership to ensure smooth-running and compliant operations in all areas involving academic records. - Represents the Registrar's Office in committee meetings and task forces, as assigned.- Develops annual program/department outcomes, with assessment practices to increase effectiveness and efficiency. - Identifies/recommends areas of personnel performance improvement, professional development opportunity, and training of staff.

ESTABLISH, IMPLEMENT, AND SUSTAIN A SYSTEM OF PRACTICE AND PROCESSES FOR ADEQUATE ADMINISTRATION AND COMPLIANCE OF THE REGISTRAR AND ADMISSION PROGRAMS:

- Coordinates the planning, organizing, and managing of course registrations.- Designs and implements admissions processes, criteria, and communications for new programs in partnership with Academics and Marketing Team- Monitors team communication and customer service efforts to ensure that the team is delivering high-quality and accurate information in a timely manner- Oversees and prepares the scheduling of classes that optimizes delivery of courses, determination of course needs, and establishing the schedule.- Coordinates the preparation, editing, production, and archiving of the catalog.- Develops the academic calendar.- Coordinates, supervises and has leadership of all Registrar staff, office functions, and services including grade reporting, degree and enrollment certifications and verifications, transfer credit evaluations, transcripts, academic records management, graduation auditing, awarding of degrees, National Clearinghouse Reporting for Graduation, and other related areas.- Oversees the conformity of educational record use, dissemination, and privacy of student information to College policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable law and regulations as well as those of other regulatory agencies.- Continually reviews the baseline and self-service options in order to develop technology solutions for enhanced business processes and procedures.- Responds to academic department questions for resolution of problems or issues encountered with regards to academic policies or program requirements.- Participates in meetings with Student Enrollment & Access, Curriculum, Student Academic Suspension Appeals Committee, Commencement, and other committees, as appropriate.- Collaborates with administrators, deans, faculty IT, advisors and staff to facilitate and improve services to students through activities such as academic policy and procedure development, College catalog updating, or articulation/transferability processes.- Researches, analyzes, and recommends resolutions to students' disputes as they relate to records and registration.- Develops written policies and procedures to ensure that the functions of the Registrar's Office operates efficiently and effectively. Policies and procedures include, but are not limited to awarding transfer credits, enrollment verification procedures, grade changes procedures, and security of academic records in accordance with FERPA and other pertinent regulations.- Participates in student milestones programming such as Commencement by overseeing the degree clearance process, conferral process, and preparation of diplomas and certificates.

OVERSEE PROGRAM BUDGETARY RESPONSIBILITIES:- Prepares annual department budgets and monitors program expenditures.- Assesses and evaluates the Registrar and Admission program budgets to be aligned with program annual planning, goals/objectives, and operations

DATA REQUEST AND REPORTS- Provides ongoing statistics for standard reports of the Registrar and Admission Office.- Prepares and presents written and oral reports.- Completes, submits, and disseminates annual compliance reports- Monitors the progression and contribution to Student Learning Outcomes, Institutional Strategic Goals, Student Affairs Divisional Goals, and Title III Goals, recommend program initiatives to align when necessary.

Other Duties as assigned.

QUALIFICATIONS

Education & Experience

Minimum:

A Bachelor Degree in Education, Business Administration or related field. Must have a minimum of four years of progressive work experience in a registrar's office with at least two years in a Supervisory capacity.

Preferred:

A Master's Degree in Education, Business, higher education or related area is preferred.

Knowledge:

- Knowledge and administration of federal, state, tribal financial aid programs within the federal, State, Tribal and institutional compliances.
- Required to maintain a high level of confidentiality.
- Ability to work independently
- Ability to interact in a professional manner with staff, students, and the public.
- Independent decision making and problem-solving abilities
- Professional appearance and demeanor.
- Promote Student Diversity, Inclusion, and equity

Skills:

- Proficient skills with Microsoft Office: i.e. Excel, Pivot Tables, etc, and student information systems.
- Must have strong project management and organizational abilities and skills.
- Strong written and verbal communication skills; written, oral, active listening and interpersonal skills.
- Work effectively in team situations.
- Excellent customer service skills using tact and diplomacy; professional and pleasant office manner.
- Excellent listening skills; patient and calm.

Abilities:

- Ability to analyze and interpret data.
- Ability to prioritize information in a timely manner.
- Detail oriented and able to organize and manage multiple projects while maintaining a high level of accuracy.
- Ability to handle multiple tasks and issues.
- Ability to understand and explain to others technical information in a manner that is easily understood.
- Ability to deal effectively and sensitively with student academic information.
- Ability to handle confidential material according to institutional and federal guidelines.

Physical Requirements, Work Environment & Travel:

Work is typically done in an Office work environment. At times required to lift typical office equipment and supplies. Travel required to other campus and sites. Travel required by vehicle and at times by air to conferences and training out of state.
Able to work in a high pressure office setting during peak business times of the year.

Other Requirement(s):

Valid State Driver's License. Ability to speak Navajo is a plus.