WHAT YOU'LL DO IN THIS ROLE

 ROLE RESPONSIBILITIES:

• Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.

• Fulfill the company-defined customer experience by completing all processes according to our service level standards.

• Perform cleaning of facility, including floors, restrooms, trash removal, display items, glass surfaces, etc.

• Assist with transporting merchandise for customers throughout the store.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information

• Create an inclusive store environment where everyone (teammates & customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Performs other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

WHAT WE'RE LOOKING FOR:

• Prior retail sales, operations, maintenance, or customer-focused experience preferred

• Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively

• Prior retail sales, operations, maintenance, or customer-focused experience preferred

• Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively