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2 Retail Customer Service Specialist Jobs in Berwyn, PA

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Dick's Sporting Goods
Dick's Sporting Goods
Berwyn, PA | Part Time
5 Months Ago
Sherwin-Williams
Berwyn, PA | Full Time
$30k-39k (estimate)
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Retail Customer Service Specialist
Dick's Sporting Goods
Part Time | Retail 5 Months Ago
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Dick's Sporting Goods is Hiring a Retail Customer Service Specialist Near Berwyn, PA

Description
Onour team, everyone plays a critical role providing genuine, helpful andfriendly service to help our athletes perform at their best and enjoy theirsport. We’re committed to creating an inclusive and diverse workforce,reflecting the communities we serve. This role is an opportunity to make adifference and join the world’s greatest sports team. 

Customer Service Specialist Duties:

  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement
  • Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions
  • Serve as primary customer service provider at the front end and liaison between customers and management
  • Ensure customers receive outstanding service by adhering to and enforcing customer service programs
  • Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
  • Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
  • Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
All Teammates are required to adhere to allsafety policies and procedures. Additionally, as business needs arise, othertasks may become necessary.
Qualifications

Success Profile :

  • Flexible availability – including nights, weekend, and holidays
  • Ability to provide outstanding customer service
  • Ability to direct efficient front-end operations
  • Basic cash management procedures
  • 1-2 years of Retail Cashier or Sales experience preferred

 DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

POST DATE

10/26/2022

EXPIRATION DATE

12/06/2022

WEBSITE

dickssportinggoods.com

HEADQUARTERS

CORAOPOLIS, PA

SIZE

>50,000

FOUNDED

1948

TYPE

Public

CEO

LAUREN R HOBART

REVENUE

$5B - $10B

INDUSTRY

Retail

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About DICK'S Sporting Goods

Dick's is an online retailer that distributes gym equipment, recreational products, apparel, footwear and related accessories.

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The job skills required for Retail Customer Service Specialist include Customer Service, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Retail Customer Service Specialist, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Specialist. You can explore the career advancement for a Retail Customer Service Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Retail Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service Specialist job description and responsibilities

They might also discuss how to use available services or demonstrate the right way to operate a product.

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When supporting existing customers, these professionals may retrieve and update client records or tag them for follow-up by supervisors.

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They typically know how to create and update tickets and how to search for customer records.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service Specialist jobs

They listen to or read about customer problems and suggest solutions.

05/02/2022: Rockford, IL

Highlight the most popular FAQs.

03/09/2022: Youngstown, OH

Use screenshots, video and audio where possible.

04/03/2022: Johnstown, PA

Optimize self-service for mobile users.

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Self-service help will be the first choice.

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Step 3: View the best colleges and universities for Retail Customer Service Specialist.

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