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Diamond Resorts International
Las Vegas, NV | Full Time
$42k-56k (estimate)
0 Months Ago
Supervisor VIP Reservations
$42k-56k (estimate)
Full Time 0 Months Ago
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Diamond Resorts International is Hiring a Supervisor VIP Reservations Near Las Vegas, NV

Job Description

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

Are you a dedicated team player and problem solver with a strong work ethic? Are you looking for an opportunity to advance your career and join a great team? If so, we have a magnificent opportunity for you!

As a VIP Reservations Supervisor, you will oversee the day to day operations of a team of VIP Reservations Agents.

Additional Responsibilities Include:
  • Assist in supervising the VIP Department, including daily, monthly and yearly goals.
  • Assist in hiring, payroll and performance management of the team.
  • Handle escalated calls and overflow calls in queue.
  • Resolve any member customer service issues and collaborate with the Manager.
Why do Team Members like working for us:
  • Day 1 Benefit Eligibility
  • Driven base pay
  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide!
  • 401(k) program with company match.
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
  • Paid Sick Days
  • Employee stock purchase program
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Diploma or GED
  • Proficient in Microsoft Office
  • Excellent verbal and written communication skills
  • 1-3 years VIP or telemarketing experience
  • Timeshare and/or Supervisory experience a plus

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

SALARY

$42k-56k (estimate)

POST DATE

03/15/2023

EXPIRATION DATE

04/08/2023

WEBSITE

bossonthebeach.com

HEADQUARTERS

St Louis, MO

SIZE

<25

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