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QA Engineer
Dialpad Bangalore,
$68k-83k (estimate)
Full Time | IT Outsourcing & Consulting 6 Months Ago
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Dialpad is Hiring a QA Engineer Near Bangalore,

About the team

Dialpad’s QA (Quality Assurance) team is responsible for ensuring the quality of software products and applications. This team works closely with developers, designers, and stakeholders to help identify and fix any issues or defects in the software. The QA team's primary objective is to deliver a high-quality, reliable, and user-friendly product to end-users.

Your role 

As a Senior QA Engineer - I, your role primarily involves ensuring the System quality, functionality, and interworking of Third Party Integrations and Services with Dialpad . Your responsibilities will include Test planning and design , Non Functional Testing around Load /Performance and Scalability , bug reporting and tracking , collaboration and communication with the global teams both internal and cross functional. 

This position reports to our Non Functional Test QA Manager and will be based in our Bangalore, India Office. This is a Hybrid work position and will involve working with the Team, in a office setting at Bangalore, India

What you’ll do [i.e., Responsibilities]

  • Collaborate with project stakeholders to gather and analyse non-functional requirements.
  • Develop and implement non-functional test strategies, plans, and test cases based on project objectives and requirements.
  • Execute performance, reliability, scalability, and usability tests to evaluate the system's non-functional aspects.
  • Identify, document, and track defects or performance bottlenecks using appropriate tools and methodologies.
  • Work closely with development teams to investigate and troubleshoot non-functional issues and provide detailed reports.
  • Monitor system performance during load, stress, and endurance tests, and provide recommendations for improvement.
  • Continuously research and implement industry best practices, tools, and techniques related to non-functional testing.
  • Collaborate with other test engineers and team members to ensure overall testing objectives are met.
  • Participate in project planning and estimation activities to ensure adequate test coverage and timely delivery.
  • Experience with Non Functional Testing in the context of Unified Communications Contact Center Telecom Application and ChatBot applications would be a definite plus

Skills you’ll bring [i.e., Qualifications]

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Non-Functional Test Engineer or similar role, with a strong understanding of non-functional testing concepts and methodologies.
  • Solid knowledge of performance testing tools (e.g., JMeter, LoadRunner) and techniques.
  • Experience with load, stress, endurance, and scalability testing.
  • Familiarity with monitoring and profiling tools to analyze system performance.
  • Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and propose effective solutions.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Detail-oriented mindset with a focus on delivering high-quality results.
  • Familiarity with agile development methodologies is a plus.
  • Relevant certifications (e.g., ISTQB, Performance Testing) are desirable.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$68k-83k (estimate)

POST DATE

09/22/2022

EXPIRATION DATE

08/28/2023

WEBSITE

dialpad.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

500 - 1,000

FOUNDED

2011

TYPE

Private

CEO

CRAIG ELLIOTT WALKER

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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About Dialpad

Dialpad is a California-based AI-powered cloud communication platform that offers VoIP, screen-sharing, and related solutions for industries such as legal and real estate.

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