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Operations Supervisor 3rd shift

Florida, FL | Full Time
2 Days Ago

Job Description

SUMMARY:

The Operations Supervisor is responsible for executing the policies and procedures necessary to manage the physical manipulation of mail/small parcels, within, into, and out of assigned Distribution Center. Ensures the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.

  • Supervise employees, mail/small parcel processing, quality process, and transportation in accordance with DHL eCommerce policies and procedures to obtain optimal quality and profitability in the assigned departments.

  • Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency.

  • Ensure proper staffing by department and shift, following guidelines based on scheduled mail/small parcel volume. Oversee employees’ attendance and time management.

  • Conduct performance reviews, coach and train direct employees.

  • Monitor and ensure that all facility equipment is working correctly and meeting production standards

  • Support the ongoing development and implementation of the DHL eCommerce Distribution Center Business Plan through timely and accurate fulfillment and operations, while maintaining cost and quality efficiencies

  • Review productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met.

  • Recommend measures to improve production methods, working conditions, and increased efficiencies

  • Oversee safety activities to include ensuring compliance with DHL’s safety policy and ensuring bi-annual Safety Methods and Employee Training is conducted.

  • Supports HR Business Partner in the recruitment and interview process of new hires.

  • Act as liaison between the facility and the on-site postal clerks. Keep updated on all postal rate/regulatory changes.

  • Perform other related duties as assigned.

EDUCATION/EXPERIENCE MINIMUM QUALIFICATIONS:

PREFERRED CANDIDATES WILL HAVE:

  • Bachelor’s degree in related field

  • Understanding of Small Parcel Logistics

  • Knowledge of and experience in improving operations quality and safety programs

  • Experience in implementing and applying process improvement tools such as 5s

  • Demonstrated successful experience in supervising and driving improved production standards and automation utilization.

MINIMUM REQUIRED:

  • HS Diploma/GED with 2 years of external supervisory experience or 1 year of DHL eCommerce Operations Trainer/Quality experience

  • 2 years’ experience working in a distribution/mail/ or similar environment.

  • Knowledge of operations quality and safety programs

REQUIRED SKILLS:

  • Strong leadership and organizational skills.

  • Ability to motivate, delegate, and hold direct reports accountable to daily, weekly and monthly production objectives.

  • Excellent oral and written communication skills including ability to adapt to various audiences

  • Strong analytical and problem solving and skills

  • Proficient in MS Word, Excel, and Power Point

PHYSICAL DEMANDS:

  • Physical demands are consistent with a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting.

  • May be required to push, pull and lift up to 50 lbs. (additional weight may be required with assistance).

  • Frequently walk throughout the warehouse to supervise employees.

Equal Opportunity Employer – Veterans/Disability

 

Skills for Operations Supervisor 3rd shift

The job skills required for Operations Supervisor 3rd shift include Leadership, Transportation, Logistics, Problem Solving, Written Communication,and Process Improvement etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor 3rd shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor 3rd shift. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Supervisor 3rd shift

The following is the career advancement route for Operations Supervisor 3rd shift positions, which can be used as a reference in future career path planning. As an Operations Supervisor 3rd shift, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor 3rd shift. You can explore the career advancement for an Operations Supervisor 3rd shift below and select your interested title to get hiring information.

How to Become an Operations Supervisor

If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1 Understand the job description and responsibilities of an Operations Supervisor

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Step 2 Knowing the best tips for becoming an Operations Supervisor can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Operations Supervisor

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