Overview

Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Credit and Collections Representative at our distribution facility located in Springfield, MO.

For more information about our company, access Dexter's web site at www.dexteraxle.com.

Dexter offers a competitive salary package which includes:

• Paid time off
• Competitive health benefits
• 401K and profit sharing

Dexter is an equal opportunity employer.

Position Summary

The Credit & Collections Representative is responsible for the collection of open transactions as well as the analysis and management of orders to be released through the ERP system. This role will also be responsible for granting credit to new and existing customers, with a strong focus on collecting payments on delinquent accounts, and is responsible for collecting account balances, review disputes and provide accurate information on the progress of collection activities in the ERP system. 

The ideal candidate must have the ability to analyze important financial data and make decisions pertaining to the releasing of orders based upon past due balances, credit lines, payment history and terms as well as effective actions to collect on past-due accounts.

Requirements

Knowledge, Skills and Abilities:

• Must have related commercial credit & collection experience with demonstrated understanding of standard commercial collection practices and techniques along with the ability to analyze the process of releasing orders.
• Computer Knowledge – good working knowledge of Microsoft Word and Excel
• Communication – effective verbal and written communication with the internal or external customers. Use of proper grammar in business letters and emails.
• Time Management Skills – strong ability to multitask while handling multiple customers.
• Independent Working – ability to work independently and following through on assignments with minimal direction.