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Description
As an Customer Service Rep, you will interact with customers over the telephone or in person, providing information and generating customer orders. In this role, you will work with a team as well as individually. The typical hours for this position are 7:30am-4:30pm, Monday-Friday.
What you'll do
Requirements
What we're looking for
•3 years related industry experience and/or equivalent field work experience
•Knowledge of HVAC products preferred, but not required
•Ability to communicate with customers over the telephone, email and/or in person
•Good listener with the ability to assess customer need
•Goal driven, action oriented, self-motivated
•Able to deal with a variety of people and situations in a positive and open minded manner
•Well organized and represent the company in a professional manner
•Related degree is a plus
What's in it for you
•Performance based competitive pay
•Quarterly incentive pay
•Benefits package for full-time employees, no waiting period
•Retirement plan with a company match
•PTO, birthday pay & paid holidays
•Opportunity for advancement
•Employee purchase program
Full Time
Business Services
$35k-43k (estimate)
12/08/2022
02/03/2023
designair.com
ROCKFORD, IL
50 - 100
1972
Private
MIKE LINK
$10M - $50M
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.