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Dental Care Alliance
Wilbraham, MA | Full Time
$39k-48k (estimate)
2 Months Ago
Dental Receptionist
$39k-48k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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Dental Care Alliance is Hiring a Dental Receptionist Near Wilbraham, MA

Overview

We are looking for a Dental Receptionist for our office Baystate Dental located in Wilbraham, MA 01095. This ideal candidate for our clinical team is to provide a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills. We offer competitive salary plus benefits!

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

  • 1 year of hands on experience in either dental or medical, required
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.​​​​​​​Go further with an Ally

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$39k-48k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

07/10/2023

WEBSITE

dentalcarealliance.net

HEADQUARTERS

NEWTOWN SQUARE, PA

SIZE

1,000 - 3,000

FOUNDED

1991

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Ambulatory Healthcare Services

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About Dental Care Alliance

DCA is a dental support organization that offers career opportunities and practice-transition solutions for dentists and support professionals.

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The job skills required for Dental Receptionist include Customer Service, Appointment Scheduling, Health Care, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Dental Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dental Receptionist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dental Receptionist positions, which can be used as a reference in future career path planning. As a Dental Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dental Receptionist. You can explore the career advancement for a Dental Receptionist below and select your interested title to get hiring information.

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If you are interested in becoming a Dental Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dental Receptionist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dental Receptionist job description and responsibilities

Dental receptionists may also receive business calls which will usually be forwarded to the practice manager or dentist.

02/15/2022: Raleigh, NC

Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.

01/04/2022: Newark, NJ

Dental Receptionist ensures patients have a positive experience from scheduling to arrival to departure and works to ensure every visit exceeds patients’ expectations.

02/11/2022: San Diego, CA

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

12/21/2021: Jamestown, NY

Dental receptionists are responsible for the scheduling, rescheduling, or canceling of patients’ dental appointments as required.

02/05/2022: Shreveport, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dental Receptionist jobs

A successful dental receptionist helps ensure that a dental office works efficiently while providing a professional, friendly point of communication for patients and associates.

02/24/2022: Knoxville, TN

For a dental receptionist to be successful, they must be organized and effectively communicate with dental staff and patients.

02/21/2022: Clearwater, FL

When applying for jobs, dental receptionist candidates should demonstrate competence with Microsoft Office software (Word and Excel).

02/16/2022: Anchorage, AK

Dental receptionists need to have some level of knowledge about dental terminology and patient billing codes.

02/27/2022: Santa Fe, NM

Additionally, according to Work BC, receptionists need to ensure they have active listening skills, reliable reading perception and strong writing skills, these are parts of the necessary communication skills.

01/02/2022: Philadelphia, PA

Step 3: View the best colleges and universities for Dental Receptionist.

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