What are the responsibilities and job description for the Front Desk Agent position at Delray Breakers on The Ocean?
We are looking to hire Front Desk Agent with a possitive attitude, who is extremely organized and passionate about helping others. You will be responsible for greeting and assisting guests to ensure their stay meets their needs and expectations. Front Desk Agents must be able to process payments, recognize when customers have special requests, and be able to be a problem solver when handeling guest issues. It is also the Front Desk Agent's responsibility to ensure the property is secure at all times. Experience in hospitality and knowledge of computers is required.
Responsibilities:
- Answer the phone and greet customers.
- Know company's products, promotions, and pricing.
- Be familiar with company's location and surroundings.
- Answer basic questions about the company.
- Use good judgment when dealing with customers.,.
- Keep Track of Assigned rooms and updtaed reservations.
- Coordinate guest requests with the other departments such as housekeeping and maintenance
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Delray Beach, FL 33483: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $14 - $0