What are the responsibilities and job description for the CSR - Customer Service Representative position at DeliverTHAT?
DeliverThat operates a routing & logistics platform connecting restaurant catering delivery with a nationwide network of independent contractors who fulfill them.
DeliverThat strives to provide the rewarding work environment you deserve. Our team provides live support to our independent contractors through phone, text, and chat platforms. Agents engage with contractors to answer their questions, document their issues, and provide them with the solutions they need to succeed. In addition, Specialists use CRM and Slack software to keep our partners aware of potential issues. We currently have part-time Day Shift positions available.
M-F: 9 am- 2 pm
Tuesday-Thursday: 8 am-2 pm
*Bilingual candidates may be eligible for additional hourly compensation*
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 18 – 25 per week
Benefits:
- 401(k)
- On-the-job training
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Experience:
- Call center: 2 years (Required)
- CRM software: 2 years (Required)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $17 - $18
