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CASUAL CUSTOMER SERVICE SUPERVISOR
Location: Lewes, DE
Hourly Rate: $18.50 Apply Directly at https://www.drba.net/jobs
Opening Date: January 31, 2023 Closing Date: Until Filled
I. POSITION SUMMARY
This position is a casual Customer Service Supervisor which is responsible for conducting sales and providing customer service, supervision, and administration for the
Cape May–Lewes Ferry ticket/tollbooth/call center operations. This position has a primary role in the day-to-day supervision of the Customer Service Department. The
Customer Service Supervisor is responsible for providing supervision of employees in the following duties: ticketing, reservations, and sales; handling and resolving customer- related issues; and performing a variety of administrative duties. Work schedules will fit the departmental needs requiring employee to work shift work including weekends and holidays. This casual position is part-time with no guaranteed minimum number of hours, nor are there any guaranteed assignments.
II. ESSENTIAL DUTIES AND RESPONSIBILITIES
III. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
IV. REQUIRED EDUCATION AND EXPERIENCE
V. LICENSES, REGISTRATION, AND SPECIAL REQUIREMENTS
VI. ADDITIONAL REQUIREMENTS
If you are interested in applying for this position please complete the on-line
application at www.drba.net. In addition, you also have the option of attaching a resume to the completed application.
Job Type: Part-time
Pay: $18.50 per hour
Work Location: One location
Part Time
Transportation
$68k-87k (estimate)
02/02/2023
03/02/2023
drba.net
NEW CASTLE, DE
200 - 500
1962
SCOTT A GREEN
$50M - $200M
Transportation
The following is the career advancement route for CUSTOMER SERVICE SUPERVISOR (part-time) positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE SUPERVISOR (part-time), it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE SUPERVISOR (part-time). You can explore the career advancement for a CUSTOMER SERVICE SUPERVISOR (part-time) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.