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1 AIR / Ocean IMPORT- EXPORT COORDINATOR Job in Los Alamitos, CA

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Dedola Global Logistics
Los Alamitos, CA | Full Time
$49k-53k (estimate)
0 Months Ago
AIR / Ocean IMPORT- EXPORT COORDINATOR
Dedola Global Logistics Los Alamitos, CA
$49k-53k (estimate)
Full Time | Transportation 0 Months Ago
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Dedola Global Logistics is Hiring an AIR / Ocean IMPORT- EXPORT COORDINATOR Near Los Alamitos, CA

As this department is often the first point of contact with many of our clients, delivering exceptional customer service is vital in upholding the positive image our customers have of our company. As an AIR -Ocean Import/ Export Client Solutions Representative, you will be held accountable for coordinating and processing International Ocean Freight Transportation transactions associated with the movement and delivery of goods on behalf of our customers.

Your responsibilities include (but are not limited to):

  • Supporting our current customer base by answering customer’s telephone/fax/email inquiries, quoting from A-Z concerning their shipments.
  • Tracking shipments from multiple points of origin to final destinations
  • Adhering to procedures and productivity standards
  • Completing shipment accounting activities in an accurate and timely manner by issuing invoices and posting payments
  • Maintaining and building rapport through constant correspondence with customers, vendors, carriers, and other offices through telephone/e-mail
  • Creating, maintaining and issuing reports and shipping documents
  • Providing customers with best transportation solutions by quoting rates and scheduling shipments for delivery
  • Coordinating shipments with truckers, warehouses, agents and steamship lines
  • Receiving and updating shipment information including pre-alerts and issuing documents.
  • Troubleshooting, resolving, and documenting problems and services issues and maintaining operational systems
  • Providing support to fellow associates, supervisors and department managers as necessary

Qualifications Desired:

  • Problem solving and analytical abilities to identify and solve problems that may or may not be resolved by standardized procedures
  • Minimum of 3-5 years experience with an NVOCC/Freight Forwarder
  • Proficiency with computer applications such as Microsoft Office, Windows 2000
  • Excellent verbal and communication skills
  • Thorough understanding of AIR and Ocean shipment documentation procedures
  • Previous telephone and customers services skills
  • Willingness to continue self-development through ongoing training

Job Type: Full-time

Pay: $48,582.73 - $52,873.82 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Logistics: 3 years (Required)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$49k-53k (estimate)

POST DATE

03/19/2023

EXPIRATION DATE

01/08/2024

WEBSITE

dedola.com

HEADQUARTERS

SOUTH SAN FRANCISCO, CA

SIZE

25 - 50

FOUNDED

1976

TYPE

Private

CEO

NIGEL JESSON

REVENUE

<$5M

INDUSTRY

Transportation

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