5 Technology Support Specialist Jobs in Decatur, AL
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Decatur Utilities is Hiring a Technology Support Specialist Near Decatur, AL
Key Responsibilities
- Implement, maintain, administer and support end-user (desktops, laptops, mobile devices and peripherals), server and network hardware
- Implement, maintain, administer and support end-user and server applications
- Administer Active Directory and O365 objects and permissions
- Administer Physical and Virtual infrastructure
- Administer VoIP phone system and contact center applications
- Support automatic vehicle location, access control and video surveillance software and equipment
- Assist in determination and implementation of Cybersecurity protocols and procedures
- Interface with hardware, software, security and cloud service vendors
- Recommend, evaluate and implement changes in hardware, software, processes, cybersecurity and quality control standards to improve system efficiencies, security and information confidentiality
- Perform maintenance, patching and upgrades to end-user, server and network devices
- Maintain information systems to insure proper backup, security and disaster recovery
- Backup to Technology Support Technician positions
Skills Knowledge and Expertise
- Associate degree or a combination of technical certifications in Computer Science, Information Systems or related field of study from accredited college or university.
- A minimum of 5 years professional-level experience working with Microsoft Operating Systems (Active Directory, Exchange, SQL), Microsoft Office 365 Administration, Virtualization, Backup and Cloud solutions and Server Hardware.
- Experience with VoIP, Access Control, Video Surveillance, Firewalls, Switches and Routers.
- Basic knowledge and understanding of Cybersecurity principles and practices.
About Decatur Utilities
Department
Information Services
Employment Type
Full Time
Location
Main Office
Workplace type
Onsite
Compensation
Pay Grade 10
Reporting To
Information Systems Manager
Job Summary
Full Time
Utilities
$52k-65k (estimate)
03/10/2023
02/03/2024
decaturutilities.com
DECATUR, AL
100 - 200
1939
$50M - $200M
Utilities
Related Companies
About Decatur Utilities
Decatur Utilities provides electricity, natural gas, water and wastewater services in the greater Decatur, Alabama area to more than 30,000 customers. The more than 160 employees who make up the DU family are dedicated to providing safe, reliable utility services at the lowest possible rate and to meet the needs of our customers.
The job skills required for Technology Support Specialist include Customer Service, Computer Science, Active Directory, Teamwork, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technology Support Specialist job description and responsibilities
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
04/02/2022: Pine Bluff, AR
Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.
02/26/2022: Hopkinsville, KY
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/21/2022: Vallejo, CA
Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.
02/25/2022: Los Angeles, CA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
04/01/2022: Galveston, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technology Support Specialist jobs
Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
04/23/2022: Toledo, OH
The minimum education requirement for a technical support specialist role can vary from position to position.
05/07/2022: Florence, AL
Most technical support specialists acquire at least some on-the-job training after they are hired.
04/01/2022: San Antonio, TX
Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
02/22/2022: Racine, WI
A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.
04/05/2022: Tampa, FL
Step 3: View the best colleges and universities for Technology Support Specialist.
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