10000+ Alterations Customer Service Representative Jobs in United States

David's Bridal, Llc.
Tucson, AZ | Part Time
$32k-40k (estimate)
3 Months Ago
David Bridal
Ft. Collins, CO | Part Time
$34k-42k (estimate)
Just Posted
David Bridal
Wichita, KS | Part Time
$33k-41k (estimate)
1 Day Ago
David Bridal
Wilmington, NC | Part Time
$31k-39k (estimate)
1 Day Ago
David Bridal
Orange, CT | Part Time
2 Days Ago
David Bridal
Nashua, NH | Part Time
2 Days Ago
David Bridal
Buford, GA | Part Time
3 Days Ago
David Bridal
Kennesaw, GA | Part Time
3 Days Ago
David Bridal
Fayetteville, NC | Full Time
$31k-38k (estimate)
4 Days Ago
David Bridal
Freehold, NJ | Part Time
4 Days Ago
David Bridal
Orlando, FL | Part Time
5 Days Ago
David Bridal
Morrow, GA | Part Time
5 Days Ago
David Bridal
Lombard, IL | Part Time
$36k-45k (estimate)
5 Days Ago
David Bridal
Tallahassee, FL | Part Time
6 Days Ago
David Bridal
Fairview Heights, IL | Part Time
6 Days Ago
David Bridal
Danvers, MA | Part Time
7 Days Ago
David Bridal
Florence, SC | Part Time
$31k-38k (estimate)
7 Days Ago
David Bridal
Aurora, CO | Part Time
$35k-43k (estimate)
1 Week Ago
David Bridal
Metairie, LA | Part Time
$34k-42k (estimate)
1 Week Ago
David Bridal
Raleigh, NC | Part Time
$33k-40k (estimate)
1 Week Ago
David Bridal
Charlotte, NC | Part Time
$34k-41k (estimate)
1 Week Ago
David Bridal
Long Island City, NY | Part Time
1 Week Ago
David Bridal
Vernon Hills, IL | Part Time
1 Week Ago
David Bridal
Lenexa, KS | Part Time
$33k-41k (estimate)
1 Week Ago
David Bridal
Lone Tree, CO | Full Time
$34k-42k (estimate)
1 Week Ago
David Bridal
West Springfield, MA | Part Time
1 Week Ago

Alterations Customer Service Representative

$32k-40k (estimate)
Part Time | Retail 3 Months Ago

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.  Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.Use all systems to manage the customer flow to deliver five-star customer experience.Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options.Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.Maintain high dress code standards as required by the Dress Code policy.Greet and escort all alterations customers to and from alterations for appointments.Press, steam and spot clean all merchandise.Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.Build long-term relationships to meet and exceed customer satisfaction and loyalty.Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.Maintains a clean and well-organized alterations room.Performs duties and tasks as assigned by store management.Physical Demands:While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed.  Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials:High school diploma or equivalent degree1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system

WEBSITE

davidsbridal.com

HEADQUARTERS

GREENVILLE, SC

SIZE

7,500 - 15,000

FOUNDED

2012

CEO

BEVERLY KRUTLER

REVENUE

$1B - $3B

INDUSTRY

Retail

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About David Bridal

David Bridal is a law practice company based out of 2321 Gallatin Pike N, Madison, Tennessee, United States.

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The job skills required for Alterations Customer Service Representative include Customer Service, Problem Solving, CSR, Customer Satisfaction, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Alterations Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Alterations Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Alterations Customer Service Representative positions, which can be used as a reference in future career path planning. As an Alterations Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Alterations Customer Service Representative. You can explore the career advancement for an Alterations Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming an Alterations Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Alterations Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Alterations Customer Service Representative job description and responsibilities

Providing feedback on the efficiency of the customer service process via phone, email & chat.

03/01/2022: Baltimore, MD

Ensure customer satisfaction and provide professional customer support via phone, email & chat.

01/13/2022: San Francisco, CA

Use all systems to manage the customer flow to deliver five-star customer experience.

01/26/2022: Nassau, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Alterations Customer Service Representative jobs

View more details on Alterations Customer Service Representative salaries across the United States.

01/09/2022: Santa Ana, CA

Step 3: View the best colleges and universities for Alterations Customer Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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