54 alterations customer service representative Jobs in charleston, sc
Credit Solutions LLC is Hiring a Healthcare Customer Service Representative Near Charleston, SC
Job Description
Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference , apply today!
Customer Service Representatives enjoy a competitive wage plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits . Additionally, we offer flexible schedules , multiple opportunities to participate in and support charitable organizations , and monthly employee activities and recognition.
ABOUT CREDIT SOLUTIONS
Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele.
What employees say about Credit Solutions:
"What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R.
At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program . Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For" from 2018-2022!
A DAY IN THE LIFE AS A HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE
As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients. This is why we give our Customer Service Representatives the training needed to help patients navigate the billing process and resolve their outstanding balances. Over the phone, you actively listen to patients and assist them in resolving their medical balances by negotiating and collecting payments.
Your empathetic nature and ability to quickly resolve problems while remaining positive is essential to your success. And, when challenging situations arise, you continue to offer excellent customer service as you resolve their billing issues. The knowledge that you've helped someone in their time of need is truly rewarding and the best part of your job.
QUALIFICATIONS
- High school diploma or equivalent
- Previous customer service experience
- Experience in healthcare billing and finance
- Understanding of HIPAA
- Ability to learn new software quickly
Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position!
WORK SCHEDULE
Our Healthcare Customer Service Representatives enjoy flexibility through three schedule options: M-F 8:00 am - 5:00 pm, 8:30 am - 5:30 pm, and 9:00 am - 6:00 pm. The position is temporarily remote due to COVID-19.
ARE YOU READY TO JOIN OUR TEAM?
If you have experience in customer service and healthcare billing and finance and feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Job Summary
Full Time
$37k-46k (estimate)
04/20/2024
05/05/2024
creditsolutions.com
CORPUS CHRISTI, TX
50 - 100
Private
MATT APPLE
$5M - $10M
Business Services
Related Companies
The following is the career advancement route for Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As a Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Customer Service Representative. You can explore the career advancement for a Healthcare Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Healthcare Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Healthcare Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Healthcare Customer Service Representative job description and responsibilities
There are many traditional tasks handled by Healthcare Customer Service Representative, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
03/22/2022: Columbus, MS
Health care customer service representatives are tasked with providing medical customers with excellent customer support.
02/18/2022: Troy, NY
The healthcare customer service representative provides end-to-end customer support to customers seeking medical advice.
03/24/2022: Albany, NY
Healthcare Customer Service Representatives typically use a telephone, computer, and other office equipment.
01/07/2022: Baltimore, MD
Proficiently and professionally responding to customer questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/24/2022: Fresno, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Healthcare Customer Service Representative jobs
Most customer service positions require a high school diploma and familiarity with computers.
03/04/2022: Everett, WA
Consider a professional certification.
02/07/2022: New London, CT
Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.
02/08/2022: Sioux Falls, SD
Review the skills and techniques needed to be a successful customer service representative.
01/16/2022: Champaign, IL
Previous customer service and healthcare receivables experience preferred if you're eyeing for this position.
02/20/2022: Sarasota, FL
Step 3: View the best colleges and universities for Healthcare Customer Service Representative.
