Recent Searches

You haven't searched anything yet.

15 Captain – Customer Service Jobs in Northridge, CA

SET JOB ALERT
Details...
DAVE & BUSTER'S, INC.
Northridge, CA | Full Time
2 Months Ago
COVERCRAFT INDUSTRIES
Northridge, CA | Full Time
$41k-51k (estimate)
6 Days Ago
Massage Envy
Massage Envy
Northridge, CA | Full Time
$73k-91k (estimate)
5 Days Ago
GANAHL LUMBER
Northridge, CA | Full Time
$43k-54k (estimate)
3 Days Ago
REGAL MEDICAL GROUP, INC
Northridge, CA | Full Time
$37k-46k (estimate)
7 Months Ago
GANAHL LUMBER
Northridge, CA | Full Time
$42k-53k (estimate)
9 Months Ago
Charter Impact
Northridge, CA | Full Time
$56k-74k (estimate)
4 Months Ago
Public Storage
Northridge, CA | Full Time
$66k-85k (estimate)
10 Months Ago
The California State University
Northridge, CA | Full Time
$38k-47k (estimate)
2 Months Ago
Domino's
Northridge, CA | Full Time
$31k-39k (estimate)
1 Month Ago
Charter Impact
Northridge, CA | Full Time
$58k-76k (estimate)
1 Month Ago
Corner Bakery Cafe
Northridge, CA | Full Time
$46k-59k (estimate)
3 Months Ago
Charter Impact
Northridge, CA | Full Time
$56k-74k (estimate)
3 Months Ago
Captain – Customer Service
Full Time | Restaurants & Catering Services 2 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

DAVE & BUSTER'S, INC. is Hiring a Captain – Customer Service Near Northridge, CA

Dave & Buster's is proud to be recognized by Forbes as one of The Best Employers for Women

and one of The Best Employers for Diversity in 2021.

Text - Fun Jobs to 214-441-6949 to schedule an interview

At Dave and Buster’s the safety of our team members and guests is our top priority! We are committed to delivering the high standards you have come to know and expect from us as we navigate through the COVID-19 pandemic. Our operations are in compliance with all CDC recommended guidelines including: enhanced cleaning and sanitation practices, following social distancing protocols and providing our team members with gloves and masks to keep themselves and our guests safe.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.

NITTY GRITTY DETAILS:

  • Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
  • Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
  • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
  • Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
  • Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
  • Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
  • Checks for restocking of necessary supplies. Brings all areas up to standard.
  • Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
  • Assists with the set up and break down of special events functions as directed by management.
  • Provides game assistance by promptly notifying Support Technicians or Management as needed.
  • Assists and directs Guests to Kiosk areas and answer questions as needed.
  • Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
  • Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
  • Assists other Team Members as needed or as business dictates.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
  • Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
  • Must demonstrate ability to read and communicate in English.

STUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:

  • Work days, nights, and/or weekends as required.
  • Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
  • Work in noisy, fast paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, stoop, mop, sweep and wipe frequently.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

Requirements

Previous customer service or host experience a plus

equal opportunity employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

POST DATE

01/30/2023

EXPIRATION DATE

02/01/2023

Dave & Buster's
Remote | Part Time
$37k-57k (estimate)
Just Posted
Dave & Buster's
Remote | Part Time
$27k-36k (estimate)
Just Posted
Dave & Buster's
Remote | Full Time
$101k-140k (estimate)
Just Posted

The job skills required for Captain – Customer Service include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Captain – Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Captain – Customer Service. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Planet Fitness
Full Time
$28k-34k (estimate)
Just Posted
Show more

The following is the career advancement route for Captain – Customer Service positions, which can be used as a reference in future career path planning. As a Captain – Customer Service, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Captain – Customer Service. You can explore the career advancement for a Captain – Customer Service below and select your interested title to get hiring information.

Paragon Prime Solutions
Full Time
$42k-52k (estimate)
2 Weeks Ago
Morphius Corp
Remote | Full Time
$59k-77k (estimate)
2 Weeks Ago
Encore Collective Inc.
Full Time
$59k-77k (estimate)
Just Posted

If you are interested in becoming a Captain Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Captain Customer Service for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Captain Customer Service job description and responsibilities

Customer Service Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Customer Service Agents.

03/31/2022: San Antonio, TX

The Team Captain will also perform Customer Service Agent duties.

04/10/2022: Montgomery, AL

Ensures that the Customer Service Agents follow proper procedures.

03/15/2022: Oklahoma City, OK

Assisting customer service staff with duties where required.

04/14/2022: Clarksville, TN

Training staff in areas of customer service and company policies.

04/01/2022: Bellingham, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Captain Customer Service jobs

Spend a lot of time talking to customers face to face.

04/26/2022: San Francisco, CA

Develop templates for faster communication.

03/12/2022: Terre Haute, IN

Personalize the proposal process.

03/11/2022: South Bend, IN

Stay on top of the booking process at every stage.

03/15/2022: Savannah, GA

Quality of customer service, quick response.

05/10/2022: Great Falls, MT

Step 3: View the best colleges and universities for Captain Customer Service.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more