Search By
85 Jobs
IT Engineer Datawatch Systems, Inc Bethesda, MD | Full Time
4 Months Ago
IT Engineer Univision Computers Kalispell, MT | Other
5 Days Ago
IT Engineer SiFive Inc Austin, TX | Full Time
5 Days Ago
IT Engineer Veeva Systems New York City, NY | Full Time
9 Days Ago
IT Engineer Scantron Omaha, NE | Full Time | Remote
11 Days Ago
IT Engineer Golden West Rapid City, SD | Full Time
14 Days Ago
IT Engineer Veeva Systems Boston, MA | Full Time
18 Days Ago
IT Engineer American Packaging Corporation Columbus, WI | Full Time
18 Days Ago
IT Engineer FieldGuide IT Denver, CO | Full Time
23 Days Ago
IT Engineer Pipeworks Studios Eugene, OR | Full Time
23 Days Ago
IT Engineer Univision Computers Missoula, MT | Other
2 Months Ago
IT Engineer Adyen San Francisco, CA | Full Time
2 Months Ago
IT Engineer Univision Computers Helena, MT | Other
2 Months Ago
IT Systems Engineer Technologix Shreveport, LA | Full Time
3 Days Ago
IT Security Engineer Vertical Screen Inc. Warminster, PA | Full Time
3 Days Ago
IT Field Engineer Moore Computing LLP Saint Louis, MO | Full Time
4 Days Ago
IT Support Engineer Re-Leased Napier, WV | Full Time
4 Days Ago
IT Desktop Engineer Athens Micro Athens, GA | Full Time
5 Days Ago
IT Systems Engineer Evergreen Treatment Services & REACH Seattle, WA | Full Time
5 Days Ago
IT Support Engineer UniTeller Austin, TX | Full Time
5 Days Ago
IT Systems Engineer SoFi Stadium Inglewood, CA | Other
8 Days Ago
I.T. Systems Engineer National Coatings and Supplies Inc. Raleigh, NC | Full Time
8 Days Ago
IT Systems Engineer - 1809 Advanced Systems Design Montgomery, AL | Full Time
9 Days Ago
IT Engineer (Redding, CA) FIT Solutions Redding, CA | Full Time
9 Days Ago
IT Systems Engineer Neuralink Fremont, CA | Full Time
9 Days Ago
IT Systems Engineer Altorfer CAT Cedar Rapids, IA | Full Time
9 Days Ago
More Search Results

Job Description

Overview

Datawatch Systems, Inc., a leading national provider of managed access control and emergency management solutions for over 30 years, is seeking an experienced IT Professional to join our team in Bethesda MD.

Responsibilities

  • Taking ownership of user incidents and requests by providing telephone, remote, and email support to our users/clients and logging incidents and requests
  • Performing IP troubleshooting including VOIP and IP Video configurations
  • Working with IT team in a 24/7 environment, utilizing the latest technologies, which may involve infrequent travel to configure remote systems
  • Troubleshooting issues related to Microsoft Office Applications and Microsoft Office 2010-2016/Office 365
  • Researching and identifying prospective vendors; evaluating products/vendors according to key business criteria; monitor vendor performance and resolve issues/concerns
  • Responsible for managing procurement process utilitizing corporate applications and preferred vendor relationships for the Datawatch IT department
  • Responsible for inventory control for employee user equipment.
  • Prepare and issue purchase order and agreements
  • Inspect and evaluate the quality of purchased items and resolve shortcomings

Qualifications

  • A minimum of 2 - 3 years of IT Service Desk experience or equivalent
  • Experience working with Desktop Operating System Imaging solutions
  • Hands-on experience with the following technologies: Windows Server, Active Directory, Remote Desktop Server, DNS, DHCP, Office365, VoIP and Microsoft Office Applications
  • Experience with managing users in Active Directory and Office 365 Exchange Online
  • Strong hardware and software troubleshooting skills
  • Strong documentation skills
  • Demonstrate proficiency with Microsoft Windows 7 and Windows 10 Operating Systems
  • Troubleshoot basic LAN, Internet and VPN connectivity issues 
  • Excellent communication interpersonal and negotiation skills
  • Strong analytical thinking and problem-solving skills
  • A Bachelor's Degree or equivalent in Computer Science, Informations Systems Engineering, Business, or other related fields , or 4 years of related experience and / or training or equivalent combination of education and experience
  • The ability to communicate clearly: you can explain just about anything to anyone and you are comfortable communicating with clients over the phone and in writing
  • Strong customer service skills and a passion for creating an un-matched customer service experience
  • The ability to deliver excellence independently and collaboratively
  • It would be helpful to have one of the following industry related certifications: CompTIA: A , Network , Microsoft: MTA, MCSA-Office365, MCSA-Windows Server, MCSE-Server Infrastructure, MCSE-Exchange Server

Skills for IT Engineer

The job skills required for IT Engineer include Troubleshooting, Customer Service, Operating System, Problem Solving, Computer science,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be an IT Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Engineer. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Troubleshooting
MORE>>
Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Operating System
MORE>>
Job Openings with Skill of Problem Solving
MORE>>
Job Openings with Skill of Computer science
MORE>>

Career Path for IT Engineer

The following is the career advancement route for IT Engineer positions, which can be used as a reference in future career path planning. As an IT Engineer, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Engineer. You can explore the career advancement for an IT Engineer below and select your interested title to get hiring information.