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DAS Health
Salem, NH | Full Time
5 Months Ago
System Administrator
DAS Health Salem, NH
Full Time | Investment Management 5 Months Ago
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DAS Health is Hiring a System Administrator Near Salem, NH

Recognized as one of the fastest growing companies in Tampa Bay and on the Inc. 5000 list of top privately held companies in the country for 10 years, DAS Health is seeking a full time hybrid (remote and onsite) System Administrator located in or within driving distance to Salem, NH or Columbus, OH.

Under the general supervision of the MSP Team Lead, the System Administrator is responsible for providing proactive remote technical support to users in an efficient and accurate manner. The System Administrator is DAS Health’s second line and responsible for taking on escalations from the Help Desk as well as maintaining internal Service Boards.

Job Duties Include:

  • Maintain and Work Tickets on the Backups Board
    • Troubleshoot Backup Failures
    • New Remote Installations / Reinstallations
    • Disk Space Cleanup
  • Maintain and Work Tickets on the IT Maintenance Board
    • Resolving Remote Server Alerts – Disk Space Cleanup and HDD Failures
    • Identifying Trends to Reduce Recurrence of Technical Issues
  • Maintain and Work Remote/Onsite Tickets on the IT Service Board
    • New User Creations
    • Troubleshoot PC Application and OS Issues
    • Remote PC Preps
    • Setup MFA with End Users
    • VPN Setup and Troubleshooting
    • Prep and Deliver Prepped PC’s to Clients
    • Prep and Deliver Networking Hardware (AP’s, Switches, Routers, etc.)
  • Maintain Assigned Tickets on Backups, IT Maintenance, and IT Service Boards
    • Placing all your assigned tickets on your ConnectWise calendar for a future Time/Date and never leaving tickets in a Past Due state.
    • Attaching, creating, and updating relevant configurations with necessary client asset information
    • Being attentive to all client correspondence and notifying them daily about new developments of their service request.
    • Working and managing your assigned tickets until resolved and acquiring help to resolve if needed (Team Supervisor and/or Sys Admin II Escalation)
    • Resolving tickets within 3 hours total worked time and before 15 days of age
  • Act as Help Desk’s first Escalation Point

Requirements:

  • 2-4 years of experience in Help Desk or IT support position 
  • High School diploma or GED Equivalent
  • A and Network Certifications preferred
  • Proficient Networking Knowledge preferred
  • Proficiency in Windows Server
  • Knowledge of Cloud Based Server Environments (Azure, AWS, and WVD) preferred
  • Working knowledge of Microsoft 365 Email and Office Products
  • Working knowledge of Microsoft Windows
  • Knowledge of MacOS and Linux preferred
  • Efficient problem solving / troubleshooting skills
  • Energetic, pleasant and professional
  • Have good verbal and written communication skills
  • Attention to detail in all things, neat and organized
  • Strong time management skills to complete multiple concurrent tasks/tickets in a timely manner.

Salary Range: $60,000 - $80,000 annually (or hourly annual equivalent)

About DAS:

DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to many physician groups, hospitals and healthcare systems across North America. For nearly two decades, DAS Health has been bridging the gap between regulatory compliance, business goals and personal service, empowering our clients to deliver more patient-centric care, protect their earnings and increase profitability.

We offer base salary plus discretionary bonus, paid holidays, paid sick and vacation days, healthcare and many other benefits, including a 3-week paid sabbatical for employees when they reach their 5-year anniversary! Advancement opportunities for those who demonstrate strong results and leadership qualities. Other positions currently available. If you think you fit our culture and can contribute to our client’s success, we want to hear from you!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

POST DATE

10/10/2022

EXPIRATION DATE

12/15/2022

WEBSITE

dashealth.com

HEADQUARTERS

TAMPA, FL

SIZE

100 - 200

FOUNDED

2003

TYPE

Private

CEO

DAVID A SCHLAIFER

REVENUE

$10M - $50M

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The following is the career advancement route for System Administrator positions, which can be used as a reference in future career path planning. As a System Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Administrator. You can explore the career advancement for a System Administrator below and select your interested title to get hiring information.

If you are interested in becoming a System Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a System Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on System Administrator job description and responsibilities

System administrators support, troubleshoot, and maintain computer servers and networks.

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System administrators are responsible for keeping the systems running smoothly.

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System Administrators are responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.

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The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations.

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System administrators maintain the workflow of their organization, and they ensure that there are efficient and effective lines of communication open at all times.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on System Administrator jobs

A system administrator may provide some level of support, depending on their job description and employer needs.

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They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.

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Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.

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Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.

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A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.

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Step 3: View the best colleges and universities for System Administrator.

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