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Field Service Representative
Daniels Health Oakland, CA
$69k-93k (estimate)
Full Time 2 Months Ago
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Daniels Health is Hiring a Field Service Representative Near Oakland, CA

Offering a $500 new hire bonus for joining our amazing team in Oakland!

Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!

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What will your job involve?

  • Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
  • Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
  • Maintaining adequate inventory levels of container stock at a location and department level
  • Clear communications and strong relationship management with hospital staff and Daniels staff
  • Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
  • Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
  • Ensuring staging area is neat and orderly after entering and before leaving the facility
  • Standing and walking for a significant part of the day
  • Lifting containers weighing up to 40 lbs
  • Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs 
What are we looking for?
  • COVID-19 considerations: Willingness to be COVID vaccinated necessary!
  • Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time. No previous experience working in healthcare required. We’ll show you the ropes!
Why work for us?
  • Job stability – as an essential service to healthcare we are non-seasonal and recession proof
  • Opportunities for overtime – we always need extra hands on deck so overtime opportunities are plentiful
  • Consistent work hours – Monday – Friday 1st Shift
  • ·Benefits: Medical, Dental, and Vision Insurance (Your Medical, Dental and Vision benefits are effective on DAY ONE. All other benefits are effective 1st of the month following 30 days of employment). Paid Short-term disability ($0 cost to you!). Company sponsored life insurance. Accident Insurance and Voluntary long-term disability options!
  • Permanent position – This is a Full-time permanent role of 40 hours per week
  • Competitive salary – This position is offering a rate of $20 per hour a $500 “New Hire Bonus”
  • Safe work environment – We supply above and beyond the standard PPE protocols for safe handling of medical waste – find out more about how we protect you at https://www.danielshealth.com/covid-19-
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Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-93k (estimate)

POST DATE

02/02/2023

EXPIRATION DATE

03/11/2023

WEBSITE

danielshealth.com

HEADQUARTERS

WALTON, KY

SIZE

200 - 500

FOUNDED

2002

REVENUE

$200M - $500M

INDUSTRY

Ancillary Healthcare

Show more

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The job skills required for Field Service Representative include Field Service, Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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