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Job Description

Overview

Assists with the arrival and greeting of all Thermal Supply guests and visitors that enter the building, providing an exceptional experience while guiding them through the process of getting a visitors badge to connecting with the Thermal Supply employee they are meeting.  Helps to maintain the first impression of the company and building by exceeding the guest/visitors expectations and keeping the main areas neat and ready to go. 

Responsibilities

  • Communicates with front gate on guest/visitor arrival
  • Becomes the guest/visitor liaison as they enter the building, Greeting all guests/visitors, offers beverage (coffee, bottled water) and if needed – offers coat check, umbrella bags, luggage storage, assistance in business center and accommodates guest/visitor until Daikin contact arrives.
  • Coordinates with security to have visitor badges prepared, assist with logging ID information
  • Assists with contacting Daikin employee their appointment/visitor has arrived
  • Maintains the neatness of the lobby area
  • Maintains the neatness of the seven guest conference rooms and keeps meeting kits stocked with appropriate supplies
  • Maintains the neatness of the business center and keeps it stocked with appropriate supplies
  • Maintains the neatness of cold/hot beverage station and stocked with appropriate supplies
  • Periodically checks guest/visitor restrooms, calls janitorial services if needed
  • Answers phone calls from external/internal customers
  • Is knowledgeable about facility and conference room location to assist with directions
  • Assists with greeting customer tours and escorting to start location
  • Assists in making sure headphones, facilities map and brochure are set out and ready to go for customer tours
  • May provide support to other administrative areas in the Company
  • Works under direct supervision and follows written/verbal instructions to accomplish assigned tasks
  • Resolves routine questions and problems, refers complex issues to others

Qualifications

  • High school diploma
  • Up to 1-2 years of experience 

Postal Code

98134

Career Path for Receptionist

The following is the career advancement route for Receptionist positions, which can be used as a reference in future career path planning. As a Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist. You can explore the career advancement for a Receptionist below and select your interested title to get hiring information.