Leading digital performance marketing agency seeks an Account Executive (Digital)

Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a performance marketing agency like no other.

As an Account Executive (Digital) you will establish relationships with clients and our Digital team, acting as the key point of contact for client inquiries and ensuring outstanding customer service. The Account Executive will focus on completing outbound phone calls to current customers, improving customer experiences, and positively interacting with all corresponding departments to resolve customer concerns. This position will be located in our newly renovated office in Purchase, New York.

What you get

• The opportunity to shape the future—yours and ours—at one of the world's most significant performance marketing agencies with offices across the US, Canada, and Europe.

• A diverse, equitable, and inclusive (DEI) environment where you can bring your whole self to work.
• A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge. 

What we get

• 1-2 years customer service experience (Experience in advertising or media sales is a plus!)
• Demonstrated leadership by including highly effective written and oral communication skills
• Successful track record of efficient multi-tasking, ensuring that processes are implemented correctly and fully
• Self-motivated and outgoing problem solver with a performance driven-personality
• Ability to use Excel and client management tools (CRM) to maximize time
• Must have professional phone etiquette
• Bachelor’s Degree required

Responsibilities

• Developing a thorough knowledge and understanding of current products, and the ability to communicate them effectively to our customers
• Explaining basic advertising, digital media and marketing concepts (SEM, SEO)
• Providing professional, informed, and timely responses to internal and external contacts
• Establishing customer rapport, building trust, and maintaining long term relationships
• In the role, you will receive initial onboarding and ongoing product training including your Google AdWords Certifications to become a knowledgeable consultant in online advertising
• Be part of a team that rewards and values professionalism, selling success and teamwork
• Special project support for account growth as needed

What's next?

We simply want to know what makes you special. Send us an application that showcases your talent—and your personality—and shows us how you would thrive in our unique agency environment.