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Senior IT Consultant

Purchase, NY | Other
23 Days Ago

Job Description

Job Description:


We are a Managed Service Provider supporting many clients. Consultant will be responsible for supporting end users at client locations and provide HelpDesk/remote assistance from our office in Purchase, NY. Responsibilities include installation, configuration, troubleshooting, and maintenance of business computers, cloud services, VoIP infrastructure, and servers as well as project management and delivery.

This is a mid-level position which provides analysis, troubleshooting, and requires excellent communication skills. The ideal candidate can work independently as well as in a team environment to troubleshoot and resolve problems. The ability to communicate effectively with multiple clients as well as with internal teams is critical to this position. Work will be at the Purchase, NY office with onsite field work required.

Duties:

· Software and hardware installation/maintenance

· End-User telephone / onsite helpdesk support

· Project / job management and execution


· Complete work on assigned tickets

· Documenting, tracking, and monitoring issues to ensure a timely resolution

· Rely on instructions and pre-established guidelines to perform the functions of the job

The ideal candidate is detail-oriented, thorough, and must be able to follow through to the completion of a task. Additionally, the candidate:

· Possesses excellent communication skills including oral and listening skills

· Must keep the team informed for consistency in responses and produce clear documentation

· Must be able to multi-task, remaining clearly focused on several tasks at once

· Contributes to team effort by accomplishing related results as needed

· Will advance technical knowledge through continuous education (training courses, publications, etc.)

· Will be able to learn new skills and adapt to new procedures

Skills/Qualifications:

· Deploy/install, manage, and support desktop operating systems

· Configure and troubleshoot hardware

· Configure and troubleshoot network access/connectivity

· Install, support, and maintain desktop applications

· Have knowledge of commonly-used concepts, practices, and procedures within the IT field

· Office 365 deployment and administration

· Basic active directory / server skills

· Touch type 40 words per minute

· A and Network Certification any other additional industry certifications are a plus

· 2 year of hands-on experience, including HelpDesk -- preferably in a managed services environment

· Must have appropriate, reliable vehicle for field service

Job Types: Full-time, Part-time

Experience:

· IT: 4 years (Required)

· Touch-Typing/Keyboarding: 2 year (Required)

· Helpdesk: 4 year (Preferred)

Education:

· High school or equivalent (Required)

License:

· Driver's License: I am currently acquiring this license/certification and it will be complete in the next 30 days (Required)

Work authorization:

· United States (Required)

Skills for Senior IT Consultant

The job skills required for Senior IT Consultant include Analysis, Active Directory, Communication Skills, Installation, Listening,and Communicates Effectively etc. Having related job skills and expertise will give you an advantage when applying to be a Senior IT Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior IT Consultant. Select any job title you are interested in and start to search job requirements.

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Career Path for Senior IT Consultant

The following is the career advancement route for Senior IT Consultant positions, which can be used as a reference in future career path planning. As a Senior IT Consultant, it can be promoted into senior positions as an IT Quality Assurance Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior IT Consultant. You can explore the career advancement for a Senior IT Consultant below and select your interested title to get hiring information.