Recent Searches

You haven't searched anything yet.

1 Service Desk Administrator - 3rd Shift Job in Maple, MN

SET JOB ALERT
Details...
Cyber Advisors
Maple, MN | Full Time
$55k-68k (estimate)
9 Months Ago
Service Desk Administrator - 3rd Shift
$55k-68k (estimate)
Full Time | IT Outsourcing & Consulting 9 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Cyber Advisors is Hiring a Service Desk Administrator - 3rd Shift Near Maple, MN

Cyber Advisors, Inc. has been the recipient of multiple Top Companies to Work For awards by both Twin Cities Magazine and Star Tribune. Come and join a team where we solve a wide array of technical tasks, build individual skill sets, and have a good time doing it!

We are looking to add an IT Service Desk Technician to our team on our third shift. Cyber Advisors provides employees with opportunities for growth and learning while servicing a dynamic customer base. Our customers depend on us as their technology consultants and you will be expected to play a major role in our growth and success. You will also build your own skill set as you are exposed to many different types of applications, environments, and platforms.
Examples of Work Performed

  • Balance daily workload, answering and prioritizing calls and tickets
  • Install, support, and troubleshoot software and hardware issues remotely
  • Gather technical information for Engineer or on-site escalations
  • Be part of rotation responding to after-hours calls and emergencies to mitigate client downtime
  • Perform on-site dispatches at client sites when necessary
  • Maintain client accounts with special attention to security on all data and voice systems
  • Exceed customer expectations of service and know-how on a daily basis
  • Maintain internal knowledgebase and ticketing information on an ongoing basis
  • Other duties as assigned

Minimum Qualifications

  • Education: MCSA or two-year college degree in Information Technology; or equivalent experience.
  • The Cyber Advisors Service Desk is not an entry-level position and will require a combination of skills and experience for consideration.

Experience

  • Two years of related experience with helpdesk/desktop support in a professional environment
  • Call center or client-facing experience

Preferred Requirements

  • Strong PC Operating System, hardware, and networking fundamentals
  • Active Directory: managing user accounts, security groups, and permissions
  • LAN Fundamentals: file servers, file, and folder permissions, print servers
  • ISP Flow/Outage Fundamentals
  • Spam Filtering Fundamentals
  • Data Backup and Restore Fundamentals
  • Security: identifying and resolving malicious software issues

Shift (Full Time)

  • 3rd Shift 4x10 hour shifts or 5x8 hour shifts

Benefits Include

  • Highly competitive pay based on experience
  • Shift differential for working after-hours
  • Great opportunities for career advancement
  • Cyber Advisors fully pays Medical and Dental plan for employee
  • 401k with employer matching
  • Disability and Life Insurance
  • Bonuses eligible
  • Vacation and paid time off
  • Working with dynamic clients and the latest coolest technology

If you are a hard-working, easy-going, and experienced individual with a strong work ethic, we'd love to talk to you
Must be able to pass a criminal background check and drug screen.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$55k-68k (estimate)

POST DATE

06/25/2022

EXPIRATION DATE

11/30/2023

WEBSITE

cyberadvisors.com

HEADQUARTERS

MAPLE GROVE, MN

SIZE

25 - 50

FOUNDED

1997

CEO

MICHAEL SHANE VINUP

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

Related Companies
About Cyber Advisors

Cyber Advisors (CAI) is a privately held IT solution provider based in Maple Grove, MN, a northwestern suburb of Minneapolis. Since our start, back in 1997, CAI has grown from offering hardware, software and services to pushing the envelope on today's leading technologies for companies and agencies around the U.S. with a focus on network infrastructure. Incorporated in 2001 by Shane Vinup and Igor Bogachev, Cyber Advisors began its mission to provide right-sized solutions that reduce & mitigate network-related downtime (thereby maximizing employee productivity), ensure data security & availabi...lity, and enable your organization to contain IT-related costs. Whether you partner with Cyber Advisors for full managed services, staff augmentation, project-based engineering expertise, or hardware/software purchasing, you gain a trusted partner that recommends solutions specifically tailored to your business objectives. Whether youre at the highest level of technical expertise or only know how to browse the Internet and use Microsoft Office, we ensure that you understand the solution being recommended from start to finish. Thats our promise. More
Show less

Show more
Show more

Cyber Advisors
Full Time
$102k-124k (estimate)
8 Months Ago
Cyber Advisors
Full Time
$50k-62k (estimate)
9 Months Ago

The job skills required for Service Desk Administrator - 3rd Shift include Life Insurance, Background Check, Hard Working, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Administrator - 3rd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Administrator - 3rd Shift. Select any job title you are interested in and start to search job requirements.

For the skill of  Life Insurance
St. Francis Health Services of Morris
Full Time
$28k-35k (estimate)
Just Posted
For the skill of  Background Check
Rochester Motor Cars
Full Time
$32k-42k (estimate)
Just Posted
For the skill of  Hard Working
Sysco
Full Time
$34k-42k (estimate)
Just Posted
Show more

The following is the career advancement route for Service Desk Administrator - 3rd Shift positions, which can be used as a reference in future career path planning. As a Service Desk Administrator - 3rd Shift, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Administrator - 3rd Shift. You can explore the career advancement for a Service Desk Administrator - 3rd Shift below and select your interested title to get hiring information.

IPsoft Incorporated
Full Time
$49k-62k (estimate)
1 Week Ago