Job Purpose / Performance Outputs:

Provides product service in the powertrain component business, including trouble-shooting for electrical, mechanical, and hydraulics and repairs.

Essential Functions Performed: (Other functions/tasks may be required besides those listed)

· Performs unit failure analysis

· Orders required parts for repair work, unit testing, and unit painting

· Assists personnel in-unit build-up, assembling and disassembling

· Delivers, Installs, and Repairs equipment

· Develops parts list for customer orders

· Occasionally orders parts

· Occasionally assists with inside sales

· Welding

· Troubleshooting and installation of electrical controls and components

· Mechanical fabrication

Core Job Competencies (skills, knowledge, abilities) Required: (Others may be required)

* Mechanical, electrical and hydraulic aptitude and knowledge, capable of a wide range of troubleshooting, testing, and rebuilding of engines, electrical and mechanical equipment

* Blueprint reading capability

* Welding Ability

* Knowledge of equipment instrumentation and gages and testing processes

* Attention to detail

* Knowledge of required safety and housekeeping rules, guidelines, and policies

* Technical Translation of mechanical product and repair documents and customer and vendor specifications

* Communication skills, verbal and listening, and phone skills

* Interpersonal skills

* Decision-making skills in selecting appropriate service needs and applications

* Negotiations skills with customers on service requirements and assisting with inside sales

* Behavior flexibility in dealing with both external customer situations and internal support staff

Minimum Education Level, Type, Certification :

High School Diploma Tech School Graduate

Specific Experience - Amount and Type:

3 years of mechanical repair experience and 2 to 3 years experience in servicing customers

JOB CONDITIONS / REQUIREMENTS - Hours, Travel, Physical, Tools, etc.:

24 hour on call to customer needs Travel, including overnight travel Product repair certifications Valid driver's license

Varying hazardous job conditions and safety apparel required