Search By
361 Jobs
Technical Support Engineer Curative Austin, TX | Full Time | Remote
2 Days Ago
Technical Support Engineer www.leaseweb.com Phoenix, AZ | Full Time
Just Posted
Technical Support Engineer www.leaseweb.com Lombard, IL | Full Time | Remote
Just Posted
Technical Support Engineer Fivesky Boston, MA | Full Time
Just Posted
Technical Support Engineer www.leaseweb.com Grand Rapids, MI | Full Time | Remote
Just Posted
Technical Support Engineer www.leaseweb.com Knoxville, TN | Full Time | Remote
Just Posted
Technical Support Engineer www.leaseweb.com Manassas, VA | Full Time
Just Posted
Technical Support Engineer Venafi Perth, WA | Full Time
Just Posted
Technical Support Engineer Runbeck Election Services Inc. Phoenix, AZ | Full Time
1 Day Ago
Technical Support Engineer - Remote PSPDFKit Raleigh, NC | Full Time | Remote
4 Days Ago
Technical Support Engineer Fresh Consulting Menlo Park, WA | Contractor
4 Days Ago
Senior Technical Support Engineer MRA Recruiting Services Peoria, IL | Full Time
5 Days Ago
Technical Support Engineer Employer Services Corporation Buffalo, NY | Full Time
5 Days Ago
Senior Technical Support Engineer EditShare Watertown, MA | Full Time
6 Days Ago
Technical support engineer Central Business Solutions, Inc Raymond, OH | Full Time
8 Days Ago
Technical Support Engineer Applegreen Glen Rock, NJ | Full Time
9 Days Ago
Technical Support Engineer (Remote) BeyondTrust Atlanta, GA | Full Time | Remote
15 Days Ago
Technical Support Engineer (Remote) BeyondTrust Dallas, TX | Full Time | Remote
15 Days Ago
Technical Support Engineer Earnin Palo Alto, CA | Full Time
16 Days Ago
Senior Technical Support Engineer Sigma Computing New York City, NY | Full Time
16 Days Ago
Technical Support Engineer Reltio Provo, UT | Full Time | Remote
17 Days Ago
Technical Support Engineer Sunbit Los Angeles, CA | Full Time
24 Days Ago
Technical Support Engineer WorkSmart Atlanta, GA | Full Time
24 Days Ago
Technical Support Engineer Orolia West Henrietta, NY | Other
25 Days Ago
Technical Support Engineer Sigma Computing New York City, NY | Full Time
1 Month Ago
More Search Results

Technical Support Engineer

Austin, TX | Full Time | Remote
2 Days Ago

Job Description

Curative is seeking technical support engineers to help scale our team. Curative was founded in March 2020 to scale COVID-19 testing. We took a full-stack approach to testing and were one of the first labs to launch an FDA-authorized mouth swab test that patients could do themselves. Since then, we’ve done over 20 million COVID-19 tests and 2 million vaccinations. 

 

Our patient-facing apps, healthcare facilities, and labs are all part of a large platform we've built from scratch that has let us grow faster than other healthcare companies. The pandemic was a proving ground, and Curative has demonstrated the technical and operations chops required to change US healthcare to be simpler, more accessible, and more patient focused.

 

Curative is working to fundamentally change US healthcare. We believe that a better patient experience can be delivered for lower cost at scale - without the onus being on patients to navigate a complex network of companies to seek care or the threat of unexpected medical bills. We want to put healthcare back in the hands of the patient and clinicians, with a focus on preventative care.

 

To do so, we’re building a vertically integrated platform for managing the health of our patients. We’re rebuilding from first principles, and focusing on patients and delivering the highest quality care instead of billing. 

Responsibilities

  • Triage various software issues, ranging from basic login trouble to complex software behaviors, redirecting and escalating requests when necessary.
  • Investigate software issues by recreating user workflows, checking logs and the database.
  • Improve our in-house software by exploring different user workflows for common user pitfalls and potential improvements.
  • Follow security and privacy best-practices when developing and accessing Curative information and data systems

Qualifications

  • Experience with coding, scripting, and troubleshooting bugs
  • Strong independent critical thinking, problem solving, and communication skills
  • Willingness to be patient when working through issues with non-technical users
  • Familiarity with databases and writing SQL queries
  • Familiarity with writing Python scripts 

 

Skills for Technical Support Engineer

The job skills required for Technical Support Engineer include Technical Support, Troubleshooting, Problem Solving, SQL, Communication Skills etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Technical Support
MORE>>
Job Openings with Skill of Troubleshooting
MORE>>
Job Openings with Skill of Problem Solving
MORE>>
Job Openings with Skill of SQL
MORE>>
Job Openings with Skill of Communication Skills
MORE>>

Career Path for Technical Support Engineer

The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.

How to Become a Technical Support Engineer

If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.

Step 1 Understand the job description and responsibilities of a Technical Support Engineer

Quotes from people on Technical Support Engineer job description and responsibilities
02/27/2022: Tallahassee, FL
01/25/2022: Paramus, NJ
03/24/2022: Grand Forks, ND
02/19/2022: Huntington, NY
03/02/2022: Champaign, IL

Step 2 Knowing the best tips for becoming a Technical Support Engineer can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Engineer jobs
04/11/2022: Chillicothe, OH
03/29/2022: Orange, CA
03/30/2022: Grand Forks, ND
04/10/2022: Killeen, TX
01/31/2022: Lawrence, MA

Step 3 View the best colleges and universities for Technical Support Engineer

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College