Position Summary:

The Store Associate, P/T is responsible for ensuring each customer receives outstanding service by providing a positive and friendly environment. They assist customers with their needs, maintain solid product knowledge, and always provide the highest level of customer service. This position will be a part time position in Sedona, AZ

Essential Duties and Responsibilities:

• Provide exceptional customer service in accordance with established standards
• Develop and maintain rapport with our customers, vendors, service providers and staff
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to Manager when needed
• Creates an environment of excellent customer service skills
• Ring up sales on Point of Sale system and process cash
• Ensure strict controls to protect organization assets at the direction of management
• Set up and break down display cases daily. Assist in display maintenance and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts
• Collect customer information and input information into POS system
• Perform data entry and manage the customer database
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitation
• Maintain a positive work environment conducive to trust and respect
• Ensure compliance with all company policies and procedures and federal and state laws
• Perform other duties as assigned

Job Qualification Requirements:

• High school diploma or general education degree (GED); and six months related experience and/or training
• Previous experience in cannabis retail preferred
• Retail, cash handling and Point of Sale (POS) experience required
• Working knowledge of Microsoft Office
• Must be 21 years old 
• Subject to background check per state cannabis regulations
• Internal Candidates must be in their current role 6 months or more for consideration