Position Summary:

The Dispensing Associate is responsible for fulfilling orders behind the retail counter and issuing pre- packaged products that have been purchased to customers. The Dispensing Associate must have a complete understanding of the use and side effects of our products. Dispensing Associate will be given the task of preparing, dispensing, distributing, and administering cannabis-based products under the direct supervision of the Dispensary Manager. 

Essential Duties and Responsibilities:

• Provide exceptional customer service in accordance with established standards.
• Develop and maintain rapport with our patients/customers, vendors, service providers and staff.
• Recommend, select, and help locate the proper medicine for patients/customers depending on their individual needs.
• Communicate the effects of different types of cannabis to patients clearly and effectively.
• Ring up sales on Point-of-Sale System and process cash and ATM transactions.
• Answer phone calls and forward to the appropriate staff member.
• Frequently maintain dispensary’s cleanliness, i.e., dusting, glass cleaning, vacuuming, sweeping and sanitization.
• Organizes cannabis-based products to dispense; calculating quantities; preparing product labels.
• Stores and maintains inventory by checking stock to determine inventory level; anticipating needed products and supplies; placing and expediting orders; verifying receipt.
• Entering order information into the point-of-sale system; processing payment; finalizing customer orders.
• Responsible for inventory and cash reconciliation procedures.
• Perform new customer consultations as needed.
• Maintain compliances with the Medical Use of Marijuana Program rules and regulations.
• Maintain compliance with all company policies and procedures.
• Maintain a positive work environment conducive to trust and respect.
• Ensure compliance with all company policies and procedures and federal and state laws.
• Perform other duties as assigned.

Job Qualification Requirements:

• High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
• Retail, cash handling and Point of Sales (POS) experience required.
• Working knowledge of Microsoft Office.
• Experience in cannabis industry highly desirable, but not required.
• Excellent oral and written communication skills.
• Proficient computing skills.
• Innate desire to achieve success and a work ethic to match.
• Ability to critically think and problem solve without direction.
• High level of integrity.
• Must be at least 21 years of age.
• Subject to background check per state cannabis regulations.
• Internal candidates must be in their current role 6 months or more for consideration.

Work Environment:

Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally