Field Service Diesel Engine Technician

Description

We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business in Concord, NH.

In this role, you will make an impact in the following ways:

• Complete repairs and rebuilds on engine products in the field

• Develop productive customer relations and ensures prompt and efficient attention to customer needs.

• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools

• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens

• Complete training in line with skill and business requirements

• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

To be successful in this role you will need the following:

• (Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

• (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business.

In this role, you will make an impact in the following ways:

• Complete repairs and rebuilds on engine products in the field

• Develop productive customer relations and ensures prompt and efficient attention to customer needs.

• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools

• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens

• Complete training in line with skill and business requirements

• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

To be successful in this role you will need the following:

• (Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

• (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job SERVICE

Primary Location United States-New Hampshire-Concord-US, NH, Concord, Cummins Northeast

Job Type Shop

Recruitment Job Type Technician

Job Posting Jun 16, 2023, 11:26:50 AM

Unposting Date Ongoing

Organization Distribution Business

Role Category Hybrid - Potential for Partial Remote

Req ID: 2300061Z