SUMMARY

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Under the general supervision of the Compliance Manager, the Relocation Coordinator is responsible for the timely and effective execution of the relocation plan. The Relocation Coordinator will work with Co-op members, CSI staff and General Contractor to facilitate the smooth relocation process during the renovation period of assigned properties.

ESSENTIAL DUTIES

• Coordinate all relocation and related activities at Co-op(s) undergoing
• Implement procedures for record keeping and assist in ensuring that the Renovation Plan is carried out in compliance URA and 104d (if applicable).
• Work with the Co-op Liaison, Resident Services Coordinator (RSC) CSI Construction Team, and general contractor staff to ensure timely and effective execution of the relocation plan.
• Prepare and deliver all relocation related correspondence, handouts, notices, or related information to residents and commercial tenants, including General Information Notice, Notice of Non-Displacement, Required Move Notices, and other move or general renovation related notices; maintain files of all relocation/renovation related notices.
• Provide appropriate and timely response to tenant’s questions, complaints, and concerns regarding relocation; responses will address plans for the building rehabilitation and ownership transfer generally and relocation specifically.
• Assist in developing detailed tenant information matrix, unit by unit phasing plan, and relocation phasing plan.
• Process, monitor and document relocation claims or reimbursements.
• Work with RSC to maintain a list of social service providers to help meet tenant economic and social assistance needs related to the relocation; refer tenants to the appropriate agencies for assistance in meeting special needs.
• Complete relocation assessments and provide ongoing advisory assistance to minimize their hardship with packing during the relocation period.
• Conduct unit inspections to ensure members are packed and prepared, complete pre-move interviews to assess special
• Provide weekly updates to Compliance Manager.
• Meet weekly with the GC’s on-site in conjunction with CSI Construction staff.
• Coordinate move with members, moving company and CSI
• Coordinate proper cleaning and set up of Hospitality Suites and/or Temporary units
• Arrange for meals if applicable.
• Other duties as

REQUIRED SKILLS

• Ability and desire to work with the senior
• Ability to diffuse difficult situations.
• Demonstrated ability to address complex
• Consistent attention to
• Manage changing deadlines and work well under
• Effectively prioritize multiple

MINIMUM QUALIFICATIONS

• Excellent organizational, and written and verbal communication

PREFERRED QUALIFICATIONS

• Bachelor’s Degree plus one year of administrative experience or
• Previous experience or professional education in social services and/or counseling