Business Analyst

Wilmington, De

We are looking for a talented individual to join our team working in a fast-paced, dynamic environment which encourages collaboration, participation and creative thinking. At CSC, Business Analysts are members of an agile development team that delivers IT solutions to support business objectives. Business Analysts are empowered, decisive, communicative, business-savvy, and highly available to their teams.

We are seeking a Business Analyst to join our Matter Management Team. This role involves heavy problem solving, strong analytical skills, research, meeting facilitation, and supporting projects for internal and external customers. You’ll need the ability to understand current state business processes, work through defining the desired future state, and seeing it through delivery. If you like building innovative solutions, you’ll fit in perfectly at CSC.

Some of the things you'll be doing:

• Engage with business and technical stakeholders to gather, analyze and document requirements and map them to solutions.
• Develop clear user stories, UI mock-ups/prototypes, process diagrams, and other documentation to effectively convey requirements to the development team
• Be part of a fast paced agile scrum team - lead story grooming sessions and participate in planning
• Work with the Business Stakeholders, Development Team and Product Owner to ensure that the solutions provided align with the business requirements and business objectives
• Have the ability to work independently towards business objectives
• Partner with Product Owner to help assist in defining backlog prioritization
• Partner with the IT team on a daily basis to ensure accurate & successful delivery of business requirements
• Manage relationships with stakeholders to achieve project goals and provide continued best practice support to leaders
• Partner with change management and leaders to ensure successful adoption of these solutions
• Participate in and/or lead the user acceptance testing and facilitate the feedback to Development Team as part of the iterative solution development processes
• Assist in the implementation of the new solutions by providing subject matter expert support in the change management process
• Assist in and/or lead retrospectives to evaluate the success of the solutions delivered and the business stakeholder’s perspective of his/her experience within the project
• Perform continued evaluations of end users system adoption and work with end users to identify opportunities for business process improvements
• Stay current with technology new releases and leverage the applicable updates
• Perform other duties as requested and assigned

What technical skills, experience and qualifications do you need?

• A college degree (BS or MS)
• Prior experience performing business analysis for business process improvements and software development is a plus
• Exceptional interpersonal and negotiation skills and the ability to communicate effectively with technical staff, non-technical staff, all levels of management, and clients.
• Detail-oriented and highly organized with outstanding problem-solving skills.
• Ability to effectively manage multiple competing priorities in a fast-paced environment.
• Flexibility to meet continuously changing priorities and challenges.
• Experience with Scrum (or another agile methodology) is highly preferred.
• Experience analyzing and refining business processes.

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