Our Opportunity: 

Chewy Customer Experience Analytics group is seeking a BI Engineer in to play a key role in building their industry leading Customer Service Analytics Platform. Are you passionate about Big Data and highly scalable, enterprise level BI platforms? Do you enjoy building end to end Analytics solutions to help drive business decisions? And if you have experience in building and maintaining scalable BI solutions, insights then we need you!

What You’ll Do: 

• Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data models, reports/dashboards/BI solutions for analytics and deep learning 
• Implement data ingestion routines both real time and batch using best practices in data modeling, ETL/ELT processes 
• Provide on-line reporting and analysis using business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources 
• Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture 
• Produce comprehensive, usable data set documentation, metadata, BI reports, Dashboards and insights 

What You’ll Need: 

• What You’ll Need: 

  • Bachelor’s degree in Computer Science, Mathematics, Engineering or related field, or equivalent experience
  • 3 years of experience with BI/visualization tools like Tableau/Business Objects/OBIEE/Power BI etc. 
  • 2 years of experience with enterprise BI data warehouse architectures, infrastructure components, ETL/ ELT and reporting/analytic tools 
  • 2 years of work experience in building self-serve BI solutions, canned reports and enterprise level BI solutions 
  • 1 years of experience with data modeling in large Data warehousing, data lake environment 
  • 1 years of data science experience with building regression, classification models 
  • Exposure to Big Data stack environments (EMR, Hadoop, MapReduce, Hive) 
  • Advanced knowledge of SQL, SQL scripts and ability to extract data from various sources
  • Excellent communication skills, both written and verbal 
  • Position may require some travel 

  Bonus: 

  • Experience in gathering requirements and formulating business metrics for reporting 
  • Experience building on AWS QuickSight, ElasticCache etc 
  • Experience with statistical models and building predictive models from scratch 
  • Experience with building NLP and sentiment analysis 

Why Chewy Customer Service?

It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.

• YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
• YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location.
• YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
• YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
• YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, and happy hour. Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.