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Member Service Representative
Crunch Fitness Upland, CA
$37k-47k (estimate)
Part Time | Sports & Recreation 9 Months Ago
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Crunch Fitness is Hiring a Member Service Representative Near Upland, CA

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. 
Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! 
Benefits/ Perks:
  • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
  • Potential for growth and career advancement within network
  • Complimentary CPR/AED Re-certifications
  • Complimentary Crunch gym membership
  • Discounts on services, products, and much more!
Member Service Representative Responsibilities:
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Facilitate any messages on club software at member check-in
  • Work closely with team members in driving new member personal training sales by booking a kick off
  • Work closely with team members in driving new members into the gym
  • Maintain an atmosphere that makes all co-workers, members, and guests feel welcomed
  • Possess an enthusiastic, passionate, outgoing, friendly and ambitious personality
  • Answer phones in courteous, helpful, professional manner
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Understand and follow all policies, procedures and standards
  • Schedule member service needs
  • Assist in retail, childcare, etc. desks/areas as needed
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in Employee Handbook
  • Above description may be subject to change or alteration at any time
Qualifications:
  • Fluent in English
  • Proficient reading and writing skills
  • Good communication skills
  • Strong customer service skills
  • Must be at least 18 years old
  • Experience in a fast-paced environment
  • Multitasking skills
  • High energy and patience required
  • Open availability
Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Job Summary

JOB TYPE

Part Time

INDUSTRY

Sports & Recreation

SALARY

$37k-47k (estimate)

POST DATE

06/06/2022

EXPIRATION DATE

06/29/2023

WEBSITE

crunchwashington.com

HEADQUARTERS

New York, NY

SIZE

<25

INDUSTRY

Sports & Recreation

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The job skills required for Member Service Representative include Customer Service, CPR, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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