Summary: Performs a variety of clerical duties, including answering telephones, bookkeeping, typing, word processing, office machine operation and filing. Essential Duties and Responsibilities:Trains other staff members to perform work activities, such as using computer applications. Answers telephones, directs calls, takes messages and runs errands. Completes work schedules, manages calendars and arranges appointments. Opens and routes incoming mail, answers correspondence and prepares outgoing mail. Compiles, copies, sorts and files records of office activities, business transactions and other activities. Completes and mails bills, contracts, policies, invoices and checks. Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Types, formats, proofreads and edits correspondence, reports and other documents. Reviews files, records and other documents to obtain information to respond to requests. Maintains and updates filing, inventory, mailing and database systems. Communicates with customers, employees and others to answer questions; disseminates or explains information; takes orders and addresses complaints. Troubleshoots problems involving office equipment. Performs other duties as assigned. Bilingual in Spanish