SUMMARY OF POSITION:

The Warehouse Associate is responsible for performing a range of warehouse duties including, but not

limited to, shipping and receiving, order selecting, lifting and moving supplies, working on a forklift and

other warehouse equipment. In this position you will be supporting the warehouse and customer service

department. You will regularly operate a forklift, receive material into the warehouse and ship material.

This position will also require regular moving and handling of tile and stone. The person in this position

will be responsible for ensuring all customers who come in contact with Crossville Studios receive

excellent customer service, while adhering to company policies and procedures.

ESSENTIAL FUNCTIONS:

● Be able to communicate effectively with co-workers and customers.

● Being comfortable working on a computer is required.

● Follow quality service standards and comply with procedures, rules and regulations.

● Process, package and ship orders accurately and on a timely manner.

● Organize stocks and maintain inventory and supply.

● Must be able to accurately examine incoming and outgoing shipments to vendors, customers, and etc.

● Receiving and unloading shipping containers.

● Restocking shelves by forklift, man lift, or by hand. Stocking pallets. Use ladders while carrying

materials to restock shelves.

● Maintaining a clean work environment.

● Assisting with Inventory Control, as needed.

● Check, verify, and fill customer invoices in the system.

● Have an energetic, outgoing, and friendly manner.

● Abide by all company safety and hygiene regulations.

● Be willing to learn new tasks and responsibilities and must be able to adapt to change.

● Take initiative, and work well with minimal supervision.

● Ensure all customers receive excellent customer service.

● Ability to solve customer problems with shipments and orders.

● Process customer orders accurately.

● Update order status for customers.

● Maintain the open order, PO’s, quote reports.

● Schedule delivery and reminder calls.

● Call customers to communicate order status and ETA’s quickly.

● Complete projects or assignments as delegated by the manager or supervisor.

● Back up for other positions within the customer service department when needed.

● Keeps products organized and inventory rotated as necessary.

● Processes paperwork necessary for transferring inventory to maintain proper inventory

documentation.

● Other duties as assigned.

REQUIRED COMPETENCIES OF THE JOB:

● Communicate effectively with the warehouse department regarding order status in staged areas

● Computer Skills.

● Maintaining positive communication skills at all times.

● Distribution environment experience preferred.

● Pass background check, pre-employment drug screen and physical test.

PHYSICAL REQUIREMENTS OF THIS JOB:

● You will be expected to stand for long periods of time.

● You will be expected to lift up to 50-75 pounds.

● Bending, crouching, pushing and pulling will be required.

ENVIRONMENTAL CONDITIONS:

● Working in extreme weather conditions (hot and cold).

● Working outside for certain period of time.

QUALIFICATIONS:

● Must be at least 18 years of age.

● High school diploma or equivalent.

● Excellent organizational skills with attention to detail.

● Strong problem-solving skills.

● Positive attitude and strong work ethic.

● Good interpersonal skills in dealing with employees.

● Must be able to work overtime as necessary.

● Must pass mandatory pre-employment drug test, physical, and criminal background check.

EXPECTED HOURS OF WORK:

● 7:30 AM – 4:30 PM with one-hour lunch break, and rotating Saturdays from 10:00 - 2:00.

TRAVEL:

● No travel required

Spectacular Surfaces

crossvillestudios.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Work Location: In person