As the Support Services Supervisor, you will lead an interdisciplinary group of providers including Social Workers, Chaplains, Bereavement Coordinators, and Volunteers under the direct leadership of the Clinical Director.
Working at Crossroads is more than a job in hospice. It is committing to a team that is focused on making the end of life experience the best that it can be . . . because we only have one chance to get it right. We believe the effort is worth the challenge because nobody should die alone.
It takes selfless courage to stand up and do more than the basic industry practice for care. We believe this industry can be better. Crossroads exists because compassion should not be a transaction. We believe life is better with compassion.
We aren’t blind to the challenges in this business, but the work we do is fulfilling to us.
- Master’s Degree in Medical Social Work
- Licensed Social Worker
- 2 years of experience in a Hospice and/or Palliative Care setting required
- 1- 2 years of experience in a supervisory role preferred
- Public Relations experience and a degree and /or extensive experience in business
- Clinical Social Work experience in dealing with geriatrics and/or adult population as well as a vast clinical knowledge base regarding the diseases, trajectory, and treatment of medical issues
- Must have reliable, personal vehicle/transportation, a valid driver’s license, and the ability to safely and personally operate a vehicle
- As part of the clinical leadership team, the SSS must exhibit excellent analytical, clinical social work skills, leadership, and problem-solving skills, must have knowledge of the regulatory guidelines.
- Demonstrate excellent time management skills and detailed, task-oriented tendencies.
- Requires well-developed leadership skills, verbal communication, professionalism, and organizational skills and must be highly flexible.
- Will be required to enter and provide care in patient residences as well as nursing facilities.
- Assist with the coordination/scheduling/monitoring and manage the daily workload of Support Staff (Chaplains, Social Workers, Bereavement, and Volunteer Managers) providing direct patient care, with direct reporting to and supervision by the hospice Clinical Director.
- Assisting with the day-to-day leadership tasks that include, but are not limited to performing social evaluations, assessments to determine the appropriate service(s) for patients, and provide ongoing EOL care.
- Monday to Friday 8:30 AM - 5:00 PM with after-hours support required for the team in the field.