Under the supervision of the Director, the Operations Manager is responsible for the management and development of team members while maintaining effective lines of communication to problem solve and create solutions.
Successfully manage a team
Determine effectiveness of current initiatives
Set goals, develop a plan to reach those goals and reduce errors
Implement, ensure adherence, and suggest edits to daily plans, job descriptions and manuals for team members
Meet with team members on an ongoing basis to review goals and improve current processes
Responsible for managing, mentoring, and providing direction
Develop strong working relationships
Complete evaluations and mentoring plans
Ensure workflow is consistent and employees are reaching their goals
Coordinate continuous training to ensure productivity of staff
Act as the backup for employees when necessary
Other relevant duties as assigned
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Intermediate knowledge of MS office products, Excel, Google documents and Mac
3 years of experience in an office setting
2 years of management or supervisory level experience
High school diploma or equivalent required.
Bachelor’s degree from an accredited college or university; or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Fast paced working environment; must be able to manage competing demands and change priorities with a positive attitude.
Travel up to 10% of the time.
Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.
The above declarations are not intended to be an “all inclusive” list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to perform the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.
Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability
About Cross Country Healthcare
CCH is a Florida-based recruitment company that provides staffing, workforce management and related solutions for the healthcare sector.
The job skills required for Operations (WSG) - Operations Manager include Mentoring, etc.
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