As a Senior Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders. 

You will:

• Business Process Re-engineering:
• Contributes to the analysis of business processes to identify and clarify requirements
• Contributes to improvements to business processes
• Is able to analyze and assess an organization’s business model
• Requirements Documentation:
• Demonstrates an ability to express complex ideas clearly
• Facilitates analysis, classification and documentation of requirements
• Proposes an appropriate document-set for a project
• Publishes, distributes and facilitates sign-off of requirements documentation
• Manages changes to the requirements baseline
• Supports impact analysis on changes to requirement(s) through project lifecycle
• Eliciting Requirements:
• Gathers, clarifies and validates requirements
• Acts as interpreter who facilitates communication between clients and internal teams
• Anticipates, quantifies and resolves problems and issues with requirements
• Structured Analysis:
• Uses data and process modelling techniques to identify and clarify requirements
• Communicates with clients and internal teams to clarify and validate requirements
• Uses data and process modelling tools
• Testing:
• Demonstrates knowledge of testing strategies, plans and execution
• Participates actively in the development of testing strategies and plans
• Designs user acceptance testing plans
• Monitors user acceptance testing and responses to problems
• IT Fluency:
• Understands IT and project management concepts
• Uses desktop productivity applications at an superior level
• Is aware of the societal impact of information and information technology

You have:

• 5 - 10 years experience as a Business Analyst in software or interactive web development initiatives
• Strong analytical skills
• Strong organizational skills
• Applies creative thinking and problem solving to clarifying requirements related issues
• Demonstrated experience producing technology project artifacts including:
• Use Cases
• Requirements Documents
• Functional Specifications
• Test Plans and Test Cases
• Process Flows
• Demonstrated experience in technology solution management, including:
• Usability/GUI design
• Web application development methodologies
• Object-oriented development approaches
• Working knowledge of third-party solution providers
• Defining and documenting design to requirements trade-offs
• Broad knowledge of programs, projects and knowledge management processes and toolsets
• Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications
• Demonstrated experience in communications management, including:
• Ability to communicate with a variety of audiences (client and internal team)
• Consensus building, team building and problem solving
• Written and oral communications, including presentations to senior level executives
• Ability to work with cross-functional teams throughout implementation to ensure integrity to requirements
• Organizing and facilitating meetings with business users for requirements gathering