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Job Description

This position is responsible for supporting management with the day-to-day operations in the restaurant by providing leadership, motivating team members and meeting operational expectations.

Physical Requirements::

  • Talk and hear in person and over the phone; 
  • Read and disseminate information from printed sources and computer screens;
  • Stand, sit, walk, use hands to handle or feel, reach with hands and arms, bend, stoop, occasionally use a ladder, and lift up to 40 pounds; 
  • Available a variety of hours to include evenings, nights and weekends.

Desired Skills & Proficiencies:

  • Ability to lead, motivate, and empower our team
  • Takes initiative
  • Has excellent verbal and written skills
  • Ability to recognize problems and problem solve
  • Restaurant experience required
  • Outstanding customer service skills 
  • Ability to work a flexible schedule
  • Technically competent in restaurant operating systems, learning systems and typical desktop software.
  • Have a safe driving record reliable vehicle for transportation

Specific Responsibilities::

  • Supervise the floor during meal periods to ensure that Freddy’s standards of Hospitality, Quality, and Cleanliness are being followed
  • Correct operational mistakes with a goal of satisfying the guest
  • Provide motivational support to team members
  • Assist with management of team schedules. 
  • Exhibit leadership through a supportive presence during shifts
  • Ensure compliance with food safety, security, quality and cleanliness standards 
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model 
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information; protect company assets
  • Support all co-workers and treat them with dignity and respect
  • Ensure hospitality focused culture
  • Support strategies to ensure operational progress, sales growth and employee retention
  • Other responsibilities as assigned within the scope of the position

Company Introduction

RKS Ventures, Inc. is a franchisee of Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.

Skills for Supervisor

The job skills required for Supervisor include Leadership, Customer Service, Coaching, Transportation, Scheduling,and Food Safety etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisor. Select any job title you are interested in and start to search job requirements.

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Career Path for Supervisor

The following is the career advancement route for Supervisor positions, which can be used as a reference in future career path planning. As a Supervisor, it can be promoted into senior positions as a Shipping Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor. You can explore the career advancement for a Supervisor below and select your interested title to get hiring information.