This position is responsible for supporting management with the day-to-day operations in the restaurant by providing leadership, motivating team members and meeting operational expectations.

Physical Requirements::

• Talk and hear in person and over the phone; 
• Read and disseminate information from printed sources and computer screens;
• Stand, sit, walk, use hands to handle or feel, reach with hands and arms, bend, stoop, occasionally use a ladder, and lift up to 40 pounds; 
• Available a variety of hours to include evenings, nights and weekends.

Desired Skills & Proficiencies:

• Ability to lead, motivate, and empower our team
• Takes initiative
• Has excellent verbal and written skills
• Ability to recognize problems and problem solve
• Restaurant experience required
• Outstanding customer service skills 
• Ability to work a flexible schedule
• Technically competent in restaurant operating systems, learning systems and typical desktop software.
• Have a safe driving record reliable vehicle for transportation

Specific Responsibilities::

• Supervise the floor during meal periods to ensure that Freddy’s standards of Hospitality, Quality, and Cleanliness are being followed
• Correct operational mistakes with a goal of satisfying the guest
• Provide motivational support to team members
• Assist with management of team schedules. 
• Exhibit leadership through a supportive presence during shifts
• Ensure compliance with food safety, security, quality and cleanliness standards 
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors
• Complete scheduled inventories and stock and requisition necessary supplies
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model 
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information; protect company assets
• Support all co-workers and treat them with dignity and respect
• Ensure hospitality focused culture
• Support strategies to ensure operational progress, sales growth and employee retention
• Other responsibilities as assigned within the scope of the position

Company Introduction

RKS Ventures, Inc. is a franchisee of Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.