Summary:The Senior Systems Administrator supports the IT Systems Manager and Server Team through effectively designing, planning, installing, and configuring, operating, and maintaining systems hardware and software and related infrastructure and providing guidance and instruction, when necessary, to work unit members. This position summary is intended to identify some of the duties and responsibilities of this position. Crestwood reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position, as Crestwood’s sole and absolute discretion.

POSITION QUALIFICATIONS:

• Bachelor’s Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
• Minimum of 6 years of experience in information technology preferred
• Certification in MCSA/MCSE, vSphere, and security certs desired
• Experience with automation and scripting using PowerShell, python, perl or any other modern scripting language is a must

Skills:

• Expert knowledge and troubleshooting of Microsoft server and desktop operating systems, and hardware
• Knowledge installing, configuring, modifying, and supporting Linux Operating Systems (Ubuntu, Redhat, Centos)
• Experience with Active Directory, Group Policies, DNS, DHCP, Office 365, and Azure
• Expert knowledge with design, implementation, and support of virtualization technologies (VMware, Hyper-V)
• Extensive experience with database management and supporting a Microsoft SQL Server environment
• Experienced with implementing disaster recovery solutions for applications using Veeam or Zerto replication technologies
• Knowledge with Managed Engine Service Desk, Desktop Central is desired
• Experience with monitoring, auditing, tuning, analyzing, optimizing system performance, capacity planning, security patching, and upgrades
• Knowledge of networking, routing, VLANs, firewalls, and subnetting
• Experience with network security, endpoint encryption and protection, and Multi-Factor Authentication.
• Ability to manage projects through conception, initiation, planning, execution, performance/monitoring, and completion
• Ability to interpret, analyze, and apply pertinent service level agreements, policies, procedures, regulations, or other requirements and turn them into actionable outcomes
• Excellent organizational skills and the ability to set priorities and manage multiple projects
• Strong communication skills and the ability to interact with a diverse community of colleagues and stakeholders
• Ability to develop positive working relationships and a strong rapport with team members

POSITION RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Develop new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability
• Train staff in how to use new software and hardware developed and/or acquired
• Engineer SA-related solutions for various project and operational needs
• Install new/rebuild existing servers, configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Develop and maintain installation and configuration procedures
• Contribute to and maintain system standards
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Perform daily monitoring, verify the integrity of all hardware, server resources, systems, and key processes, review system and application logs, and verify completion of scheduled jobs such as backups
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary
• Perform regular file archival and purge as necessary
• Provide Tier III/other support per request from various constituencies
• Repair and recover from hardware or software failures
• Coordinate and communicate with impacted constituencies
• Apply OS patches and upgrades regularly and upgrade administrative tools and utilities
• Configure/add new services as necessary
• Maintain operational, configuration, or other procedures
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required 
• Assess, develop, and maintain a Disaster Recovery plan
• Compile annual budget requirements in line with forecasted projects and maintenance expenses
• Follow change control policies to implement change within corporate and facility systems
• Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice
• Required to be on call as part of Server team and Network teams 24/7 call rotation

ADDITIONAL RESPONSIBILITIES

• Assumes other duties as assigned by supervisor.
• Travel approximately 5%-20%.

PHYSICAL DEMANDS:

1. Prolonged computer use.
2. Able to lift a minimum of 25 pounds.
3. Occasional workweeks in excess of 40 hours.
4. Occasional travel.

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