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CREDIT BUREAU SYSTEMS
Thornton, KY | Full Time
$33k-42k (estimate)
2 Months Ago
Foundever
Thornton, KY | Full Time
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Foundever
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Foundever
Thornton, KY | Full Time
$31k-40k (estimate)
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Foundever
Thornton, KY | Full Time
$34k-42k (estimate)
2 Weeks Ago
Foundever
Thornton, KY | Full Time
$31k-40k (estimate)
2 Weeks Ago
Patient Services Representative
$33k-42k (estimate)
Full Time | Business Services 2 Months Ago
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CREDIT BUREAU SYSTEMS is Hiring a Patient Services Representative Near Thornton, KY

Job Description
Division/Department

Accounts Billing Service

Location

Hazard, Kentucky

Job Title

Patient Services Representative

Reports to

Office Manager

Pay: Hourly

Type of position: Full-time Part-time
General Description
The Patient Services Representative is someone who has an outgoing personality, loves to talk to people and help them understand their medical bills. Representatives assist with calls regarding statements, health insurance, and payments. They are responsible for processing and/or distributing the non-payment mail and faxes from insurance companies and attorney offices. This position requires the representative to remain calm in stressful situations and have a willingness to help others. This work is performed while maintaining client and patient confidentiality by following the appropriate policies and procedures as outlined by ABS, governmental regulations and HIPAA guidelines.
ESSENTIAL DUTIES
Answer patient telephone calls in a timely fashion and assist them with a professional and courteous tone. Responsible for capturing all information necessary to ensure correct claims filing, including accurate patient demographics and health insurance information. Assist patients with payments on medical or ambulance bills, questions regarding health insurance coverage, and issue resolution. Required to work with numerous different computer systems. Perform other duties as directed by management.
Minimum requirements
Outgoing, pleasant, dependability, confidentiality, and attention to detail are a must. Applicant must work well with others and be a team player. Must be organized and be able to follow instructions. Requires general computer knowledge and ability to learn multiple computer systems. Working knowledge of medical billing terms such as explanation of benefits, co-pay, insurance deductible, and HIPAA.
TESTING requirements
Typing assessment 35 wpm
education requirements
High school diploma or GED equivalent

Two year associates degree preferred

Relevant work experience may be substituted for education
PHYSICAL requirements
Ability to spend a majority of each work day sitting.

Ability to work independently in a fast-paced environment.

Job Type: Full-time

Pay: $11.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • Bilingual (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$33k-42k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

02/25/2023

WEBSITE

credit-bureau.com

HEADQUARTERS

HAZARD, KY

SIZE

200 - 500

FOUNDED

1952

TYPE

Private

REVENUE

$10M - $50M

Related Companies
About Credit Bureau Systems

Credit Bureau Systems is a provider of accounts receivable solutions for the health care industry.

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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