• Directly supporting Die & Mold customers and the sales team to achieve revenue goals.
• Responding to specific inquiries from customers involving mold design engineers, mold maintenance and purchasing for assistance selecting the correct MISUMI components.
• As an account representative, listening to, receiving, and taking action on complaints and grievances to ensure customer satisfaction.
• Report the Voice of Customer, automotive project launches, opportunity funnel and progress, and sales activity on a weekly basis in MS Teams, CRM and/or SalesForce tools.
• Coordinate visits to target accounts for sales/research/pipeline activity and opportunities.
• May recommend product or service enhancements to improve customer satisfaction and sales potential, including new Product Development cooperation with Engineering.
• Professionally present on products and services to technical and non-technical groups.
• Forecasts the types of components being considered for purchase and the estimated dollar volume, along with opportunities to capture competitor revenue.
• Traveling is expected 60% within the territory.

• Consult with customers on barriers and solutions needed to increase product and service satisfaction to grow revenue.
• Synthesize and present product and service recommendations to sales management.
• Facilitate meetings with product development, engineers, and management members to support business development activities.
• Strong awareness and knowledge of competition and competitive situation at customer and on automotive project opportunities.
• Performs other job-related duties and responsibilities as may be required.

• Bachelors degree in business or mechanical engineering, or related area is preferred.
• Minimum 3-5 years of industrial sales experience. Experience in selling injection molding components in automotive and/or injection molding equipment is preferred.
• Prior sales experience with tool or die making companies or injection molding is preferred.
• Excellent problem solving, communication and evidence of budgetary achievement.
• Proficient in Microsoft Windows & Microsoft Office, Tableau preferred.
• Ability to use CRM software tool in sales cycle and opportunity funnel, Salesforce.
• Excellent verbal/written communication skills.

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS:

MISUMI USA, Inc. (MISUMI) complies with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to hr1@misumiusa.com.

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