8 Operations Supervisor Jobs in Raleigh, NC
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Cpi Security is Hiring an Operations Supervisor Near Raleigh, NC
We are looking for an Operations Supervisor in Raleigh, NC who will focus on managing, coordinating and directing all work being performed by technicians in our service areas. This will include, scheduling hours of work, prioritizing workload and employee assignments to ensure operational effectiveness and customer satisfaction.
What’s In It For You!
- Company fuel card, company equipment provided (i.e. iphone, ipad)
- Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
- Engaging and fun company culture that’s made up of diverse people.
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Great medical, dental, vision, short- & long-term disability and life insurance options.
- Company paid holidays, floating holiday and paid time off (PTO).
- 401(k) plan with competitive company match.
- Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.
- Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
- Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!
Responsibilities
- Meet with Install and Service team to discuss progress of work, resolve challenges, and ensure standards for quality and quantity of work are met.
- Solve complex customer service issues and proactively prevent negative service trends.
- Identify and eliminate challenges and obstacles to service, schedule, productivity, and quality.
- Evaluate procedures and processes, materials for the purpose of improving performance.
- Coordinate Installation and Service activities with all other functions of the organization and to obtain optimum production and utilization of resources.
- Work with technicians and conduct inspections to ensure customer satisfaction and customer complaints are resolved in a timely manner.
- Perform administrative activities associated with the effective management of operations.
- Determine responsibilities of assigned organization and staff positions to accomplish business objectives.
- Review daily logs and reports to detect recurring challenges and opportunities.
- Manage team and meet and exceed monthly goals in the most cost-effective method.
- Ensure all established cost, quality, and delivery commitments are met.
- Provide input to the development of product strategy and research and development of new and emerging products.
- Responsible for interviewing, training and motivating employees. Additional duties include; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.
- Train and ensure all assigned employees are aware of and comply with company and customer policies, procedures, and regulations.
Qualifications
- High School Diploma along with 2 years of supervisory experience
- Follow safety standards and reports safety concerns in a timely manner
- Ability to plan, organize and manage projects and set priorities
- Must maintain a high level of product knowledge, including, but not limited to current product features and specifications, current corporate promotions, pricing, and discounts
- Must be able to maintain a professional presence and represent the company favorably
- Must be able to understand and embrace the company core values, corporate goals, mission, vision and priorities as set forth by Management, and be able to continually seek ways to meet or exceed goals and fulfill priorities
- Take pride in delivering excellent customer service and building & maintaining relationships
- Ability to identify and anticipate problems, challenges and opportunities by analyzing daily data and management reports
- Ability to influence change management and operational performance
- Thrive in a busy, fast-paced environment
- Excellent written and verbal communication
- Ability to perform as a CPI team player, support all requests, and provide superior customer service
- Ability to work flexible hours
- May have additional duties as assigned by Management
#LI-AB1
Job Summary
Full Time
Business Services
$53k-65k (estimate)
02/05/2023
03/13/2023
cpisec.com
Mountlake Terrace, WA
<25
Business Services
Related Companies
The job skills required for Operations Supervisor include Customer Service, Planning, Scheduling, Commitment, Promotion, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
01/21/2022: Bismarck, ND
After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
02/22/2022: Spartanburg, SC
Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
03/01/2022: Baton Rouge, LA
Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
02/04/2022: Pensacola, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
03/07/2022: Idaho Falls, ID
A supervisor oversees the day-to-day performance of employees.
02/06/2022: Danbury, CT
Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
03/27/2022: Lexington, KY
Step 3: View the best colleges and universities for Operations Supervisor.
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