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Project Support Specialist I
$63k-80k (estimate)
Full Time | Television & Broadcasting 2 Months Ago
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Cox Communications is Hiring a Project Support Specialist I Near Phoenix, AZ

Project Support Specialist performs workforce management for Cox Business Fulfillment Field, Staging, and Service Assurance Technicians. Coordinates projects with the CB Project Management team through the life cycle of installation with Field Engineering and Operations.
  • Documents receipt of equipment and purchase orders in Oracle.
  • Works in OPTIX Prime, WATTS, SharePoint calendars, Remedy, WebRequester, WebXNG, Microsoft EXCEL & Word
  • Assists in research of invoice discrepancies (e.g. investigates invoices that do not match purchase orders), ensuring appropriate coding of the purchase order and validating expected charges based on work orders.
  • Provides weekly reporting, such as workforce capacity, for CB Fulfillment and Service Assurance teams.
  • Tracks materials received by CB Fulfillment through complete lifecycle with Engineering, Operations, Supply Chain, Finance to Receiving.
  • Manages contract labor tracking per project.
  • Executes problem-solving skills and judgment related to projects.
  • Scheduling resources for Off-net, near-net with equipment and on-net equipment installations, including demark extensions and staging operations.
  • Creates ECR tickets in Remedy, adding all network monitoring, Solarwinds, and Netcool. Also, manages ECR scheduling changes.
  • Review Access Engineering work packages scope of work, BOM, and Construction field notes to determine workforce required for successful deployment.
  • Organizes Outside Plant field notes, engineering information and customer information for the Fulfillment and Service Assurance Technicians. This also includes processing contract labor for billing purposes in Oracle.
  • Responds to emails delivered into department within a timely manner.
  • Performs other duties as assigned by FE&O Leadership.
Required
  • BA/BS with less than 2 years' experience or 4 years of education/experience equivalency with no Degree
  • 1 years of experience in administrative support role
  • Intermediate Microsoft Office skills with emphasis on Excel
  • Excellent interpersonal, communication, time management, organization and collaborative skills to work effectively with teams throughout the organization
Preferred
  • Experience working in Supply Chain, Procurement or Warehousing
  • Experience tracking and reporting capital expenditures and operating expenses
  • Experience using Oracle or related accounting tools
  • Adaptability
  • Building Strategic Working Relationships
  • Good Communication Skills
  • Good Decision-Making Skill
  • Follow-up
  • Managing Work (includes Time Management)
  • Planning and Organizing
  • Stress Tolerance
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Television & Broadcasting

SALARY

$63k-80k (estimate)

POST DATE

01/22/2023

EXPIRATION DATE

03/19/2024

WEBSITE

cox.com

HEADQUARTERS

EL CAJON, CA

SIZE

15,000 - 50,000

FOUNDED

1964

REVENUE

$5B - $10B

INDUSTRY

Television & Broadcasting

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About Cox Communications

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology thats inspired by a culture that puts people first, and were always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, pe...ople who have fun doing it. In short, people like you. Join the Cox team and make your mark! More
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The following is the career advancement route for Project Support Specialist I positions, which can be used as a reference in future career path planning. As a Project Support Specialist I, it can be promoted into senior positions as a Project Manager - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Project Support Specialist I. You can explore the career advancement for a Project Support Specialist I below and select your interested title to get hiring information.

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