Requirements & Desired Education Skills and Experience:

• High School Diploma or GED or equivalent combination of job experience and education.
• 1-5 years previous work experience performing general clerical, data entry and customer service duties, preferably in referrals within an outpatient primary care clinic.
• Experience using electronic health records systems.
• Ability to work with a low-income, multi-ethnic patient population and a demonstrated ability to relate respectfully and effectively to people of diverse racial, educational and socio-economic backgrounds.
• Must be a confident, self-directed, detail-oriented individual who can work within a team as well as independently.
• Strong communication, organization, documentation and record keeping skills necessary.
• ICD/CPT coding knowledge preferred.
• Proficient in medical, dental, nutrition, behavioral health or other terminology pertinent to position and to outpatient, social service office procedures.
• Bilingual English/Spanish a plus

Job Summary:

A Referral Coordinator is someone who has excellent customer service and phone skills, is detail-oriented, self-directed, and who has excellent computer skills and familiarity with electronic health records. You'll work in a fast paced environment and be a part of a team that provides health care and social services to a population of varying socioeconomic backgrounds. The Referral Coordinator is responsible for processing, scheduling, obtaining prior authorization and tracking of all medical referral requests and authorizations from primary care providers, specialists and vendors.

Benefits: We offer competitive wages and benefits including:

• Comprehensive Medical, Dental and Vison Plans – 100% for employee, up to 50 % for spouse/dependent
• Generous Time Off Plan
• 9.5 Paid Holidays
• Matching 403b Retirement Plan
• Flexible Spending Accounts.
• Life Insurance- $50,000 employer paid
• Long Term Disability and AD&D employer paid
• Employee Assistance Plans
• Tuition Reimbursement
• Student Loan Repayment Assistance.

Mission and Values: Cowlitz Family Health Center provides a wide-range of services to all individuals, regardless of background or socio-economic status, including medical, dental, family planning, substance abuse treatment, and behavioral health services. We believe every person has value, is worthy of respect, and deserves quality care regardless of their financial situation. Cowlitz Family Health Center is growing and evolving.

We are looking for people who share our vision, want to use their skills to provide exceptional customer service to our patients, and can adapt as we continue to make positive changes.

We encourage employee development and have a track record of promoting from within.

How to Apply:

Full Application materials at our website: www.cowlitzfamilyhealth.org/jobs

Complete the following forms:

• Cowlitz Family Health Center Employment Application
• Voluntary Disclosure Form
• Criminal History Form

EEO/AA Employer

Job Type: Full-time

Pay: $17.50 - $18.85 per hour

Benefits:

• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Data Entry: 1 year (Preferred)
• Medical Insurance verification: 1 year (Preferred)

Work Location: One location