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6 Application Support Analyst Jobs in Brisbane, CA

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Covetrus Software Services Pty Ltd [AU]
Brisbane, CA | Full Time
$81k-103k (estimate)
8 Months Ago
CareerBuilder
Brisbane, CA | Full Time
$112k-136k (estimate)
4 Days Ago
UCSF Health
Brisbane, CA | Full Time
$134k-167k (estimate)
4 Days Ago
CareerBuilder
Brisbane, CA | Full Time
$100k-132k (estimate)
4 Days Ago
KERRIDGE COMMERCIAL SYSTEMS CORP
Brisbane, CA | Full Time
$72k-90k (estimate)
8 Months Ago
Louis Dreyfus
Brisbane, CA | Full Time
$114k-182k (estimate)
1 Week Ago
Application Support Analyst
$81k-103k (estimate)
Full Time 8 Months Ago
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Covetrus Software Services Pty Ltd [AU] is Hiring an Application Support Analyst Near Brisbane, CA

Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. The Role We are a global animal health technology and services company dedicated to advancing the world of veterinary medicine. We have a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary practice clients. We’re bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. As an Application Support Analyst to our Veterinary Practice Clients, you are the first point of contact with a focus on providing Level 1 support to calls and queries. You will be joining a high performing team, committed to outstanding customer service delivery. Your main responsibilities will be; • Providing excellent customer service, ensuring client system queries and issues are resolved satisfactorily. • Proactively responding to client queries via phone, email and chat as the first point of contact. • Opening, updating and closing client CRM tickets, ensuring service delivery KPI’s are met. • Investigation of client issues using pragmatic problem solving. • Recording accurate information notes on cases. • Identifying and re-directing calls and escalation of cases where required About You To be successful you will have; • 1-2 years’ customer service/ IT support/ application support experience • A true passion for customer and client service delivery demonstrated by your practical experience within a call centre, customer service or service desk environment. • Strong verbal and written communication skills • Demonstrated experience with Microsoft Server, Desktop Operating Systems, Word, Excel, Access • Previous experience with commercial CRM or support systems • Entry level IT qualification or experience using RxWorks (Advantageous) Why Join Us? At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. Covetrus team members participate in a fantastic benefits program, giving them access to huge savings on animal health products (including exclusive food brands, enrichment products and litter), annual volunteer days and free counselling services via our Employee Assistance program. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$81k-103k (estimate)

POST DATE

07/14/2022

EXPIRATION DATE

01/14/2023

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The job skills required for Application Support Analyst include Application Support, Customer Service, Written Communication, Operating System, CRM, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.

If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Application Support Analyst job description and responsibilities

Application support analysts respond to application support requests for smartphone or computer applications.

03/14/2022: Amarillo, TX

Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.

03/20/2022: Pittsfield, MA

They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.

01/21/2022: Spokane, WA

Application support analysts provide customer service to users of applications on smartphones and computers.

01/24/2022: Juneau, AK

These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.

02/15/2022: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Application Support Analyst jobs

Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.

03/14/2022: Charlotte, NC

Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.

12/27/2021: South Bend, IN

Application support analysts need both technical and human skills to perform their duties effectively.

03/08/2022: Fort Lauderdale, FL

Application support analysts can provide support through email, phone calls or live chat.

01/18/2022: Frankfort, KY

Applications support usually offers technical support and human support.

03/11/2022: Omaha, NE

Step 3: View the best colleges and universities for Application Support Analyst.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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