Overview

This position ensures timely workflow and completion of the work within a specific labor group or process. Associates in this position must possess proficient communication, computer, and time management skills. This position requires associates to continuously engage with associates in a particular labor group and provide feedback to management on a daily basis in order to achieve customer expectations. The ability to teach, train, and develop associates within a particular labor group to maintain standards in safety, productivity, as well as quality is critical in this position. This is a working lead position which means you must be able to perform the position responsibilities while working within the assigned labor group.

Responsibilities

· Ensure all safety policies and procedures are being adhered to within the assigned labor group on a daily basis.

· Ensure all quality and accuracy standards are being maintained within the assigned labor group on a daily basis.

· Ensure timely completion of workload within the assigned labor group based on volume and available resources.

· Provide timely performance reports to supervisor on associates within assigned labor group.

· Provide timely feedback to supervisor on overall progress of the work area throughout the day.

· Notify supervisor of impeding factors to work completion based on volume and available resources.

· Follow up on outstanding issues within the assigned labor group to ensure timely resolution.

· Take corrective action within assigned labor group to alter or mitigate events that impact safety, productivity, or quality negatively. Rev. 12/2/16 Warehouse Associate Job Description Initial _______

· Identify and address non-compliant behaviors within assigned labor group to ensure company and customer expectations are being kept.

· Provide timely and supportive feedback to associates within the assigned labor group in accordance with company policies and procedures.

· Provide daily summaries at the end of shift detailing current work status of assigned area based on key operating criteria within the work area.

· Assist supervisor in assessing work area and assigned labor group for continuous improvement for work productivity and quality standards.

· Ensure timely implementation and support of all new policies and procedures introduced within the assigned work area or labor group.

Qualifications

• Basic computer skills required
• Excellent customer service, problem solving and decision making skills desired
• Strong verbal & written communication skills required
• Ability and availability to work extended hours including nights and weekends as needed by the customer
• Ability to maintain a high level of accuracy in preparing and entering information
• Diploma or GED Equivalency
• Prior RF Unit Experience preferred

Competitive Compensation

401(k) match, Serious Health Condition PayFull Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life InsurancePaid Time Off

Holidays, Birthday, Wellness Day, Vacation & Sick TimeCultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance ProgramCovenant Logistics is an Equal Opportunity EmployerM/F/Disability/Veteran

VEVRAA Federal Contractor