Overview

This position ensures timely workflow and completion of the work within a specific labor group or process. Assists in managing workload and staffing plan for completion of daily production and appointed task. 

Responsibilities

• Ensure all safety policies and procedures are being adhered to within the assigned labor group on a daily basis.
• Ensure all quality and accuracy standards are being maintained within the assigned labor group on a daily basis.
• Ensure timely completion of workload within the assigned labor group based on volume and available resources.
• Provide timely performance reports to supervisor on associates within assigned labor group.
• Provide timely feedback to supervisor on overall progress of the work area throughout the day.
• Notify supervisor of impeding factors to work completion based on volume and available resources. 

• Follow up on outstanding issues within the assigned labor group to ensure timely resolution.
• Take corrective action within assigned labor group to alter or mitigate events that impact safety, productivity, or quality negatively.
• Identify and address non-compliant behaviors within assigned labor group to ensure company and customer expectations are being kept.
• Provide timely and supportive feedback to associates within the assigned labor group in accordance with company policies and procedures.
• Provide daily summaries at the end of shift detailing current work status of assigned area based on key operating criteria within the work area.
• Assist supervisor in assessing work area and assigned labor group for continuous improvement for work productivity and quality standards.
• Ensure timely implementation and support of all new policies and procedures introduced within the assigned work area or labor group.

Qualifications

• Excellent customer service, problem solving and decision making skills desired
• Strong verbal & written communication skills
• Proficient Time Management skilss

• Ability to maintain a high level of accuracy in preparing and entering information
• Knowledge of Microsoft Office Software required
• Diploma or GED Equivalency

• Prior Forklift Experience preferred
• Prior RF Unit Experience preferred
• Excellent customer service, problem solving and decision making skills desired
• Prior Warehouse Leadership Preferred

Competitive Compensation

401(k) match, Serious Health Condition PayFull Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life InsurancePaid Time Off & HolidaysCultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance ProgramCovenant Logistics is an Equal Opportunity EmployerM/F/Disability/Veteran

VEVRAA Federal Contractor